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    So to day i wanted to troubleshoot a game for compability so it can start
    But i get the classic error An error occurred while loading the troubleshooter:
                                            An unexpected error has occurred. The troubleshooting wizard can't continue


       Package ID:  Unknown
       Path:  Unknown
       Error code:  0x80070057
       Source:  Command Line
       User:  Jen\Jen
       Context: Restricted

    I searched all over the internet for Error Code: 0x80070057 but i wasn't able to find something similar to troubleshooting more than other problems related to that code
    I hope someone can help me 
    PS: I'm using windows 8 and my antivirus is Norton Internet Security
    Thank you for your time
    ~ Jen
    • Moved by Sheng Jiang 蒋晟 Sunday, December 15, 2013 3:06 PM should be posted to answers.microsoft.com
    Tuesday, October 1, 2013 4:53 PM

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    Hi Jen,

    You're asking this question in the wrong forum, this forum is for suggestions and feedback on the forums themselves, not individual product support. My best suggestion would be to start a thread over here:

    http://answers.microsoft.com/en-us/windows

    Good luck.

    Don't retire TechNet! - (Maybe there's still a chance for hope, over 12,000+ strong and growing)

    Tuesday, October 1, 2013 5:28 PM
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    Thank you 
    And I am sorry for making this mistake
    Tuesday, October 1, 2013 5:51 PM
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    Nothing to be sorry about, the forums can definitely be confusing when you first start using them.

    Don't retire TechNet! - (Maybe there's still a chance for hope, over 12,000+ strong and growing)

    Tuesday, October 1, 2013 5:54 PM
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    As a starter for the error code:

    # for hex 0x80070057 / decimal -2147024809 :
      COR_E_ARGUMENT                                                corerror.h     
    # MessageText:
    # An argument does not meet the contract of the method.
      DDERR_INVALIDPARAMS                                           ddraw.h        
      DIERR_INVALIDPARAM                                            dinput.h       
      DPERR_INVALIDPARAM                                            dplay.h        
      DPERR_INVALIDPARAMS                                           dplay.h        
      DPNERR_INVALIDPARAM                                           dplay8.h       
      DSERR_INVALIDPARAM                                            dsound.h       
      DVERR_INVALIDPARAM                                            dvoice.h       
      ecInvalidParam                                                ec.h           
      ecInvalidSession                                              ec.h           
      ecBadBuffer                                                   ec.h           
      MAPI_E_INVALID_PARAMETER                                      mapicode.h     
      STIERR_INVALID_PARAM                                          stierr.h       
      E_INVALIDARG                                                  winerror.h     
    # One or more arguments are invalid
    # 14 matches found for "0x80070057"

    So whatever causes this exactly, it undobtedly seems to be some kind of invalid arguments.

    Martin

    NO THEY ARE NOT EVIL, if you know what you are doing: Good or bad GPOs?
    And if IT bothers me - coke bottle design refreshment :))

    Restore the forum design - my user defined Cascading Style Sheet!

    Wednesday, October 2, 2013 7:37 AM