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office Enterprise 2007 validation error - after validation ! RRS feed

  • Question

  •  

    Hi have a copy of Office Enterprise which I obtained via my companys/Microsofts Home use program. I am using an original OEM version of WinXP SP2 with IE7

     

    It validated fine and works great.

    However I recently visited the ms office site to download the PDF addon and it informed me of the following

     

    Microsoft Office XP Professional with FrontPage

    Problem: The product key used to install Office has been identified by Microsoft as a key that was issued to a large, corporate customer. This key is reserved for the exclusive use of this customer, and cannot be used to install other copies of Microsoft Office.

    Solution: If your computer belongs to a large organization and you believe you are receiving this message in error, talk to your system administrator.

     

     

    As it is a home pc my company IT does not support this, and from the above text it seems neither does MS !

    i am aware of a similar problem with Vista admin mode of IE7 causing problems but i am using xp

    I have ran the mga diagnostics as requested which reveals the following ;

    any assistance is appreciated

     

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-GD6GR-K6DP3-4C8MT
    Windows Product Key Hash: s2kt66ZJWfV4nS1wFD5F9bxTSDw=
    Windows Product ID: 76477-OEM-2111907-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {55B36507-36DF-411A-8738-F1341E740216}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.18.5
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{55B36507-36DF-411A-8738-F1341E740216}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4C8MT</PKey><PID>76477-OEM-2111907-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-861567501-1454471165-725345543</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Dimension 2400               </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="3"/><Date>20031202000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>D02C3F4F01842052</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17678</Pid><PidType>14</PidType></Product><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>9D7981D2C462ED0</Val><Hash>+H2je38ZGQ1XSsD8IVbRdU7mkNM=</Hash><Pid>81599-872-6382745-65039</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="10" Result="114"/><App Id="16" Version="10" Result="114"/><App Id="17" Version="10" Result="114"/><App Id="18" Version="10" Result="114"/><App Id="1A" Version="10" Result="114"/><App Id="1B" Version="10" Result="114"/><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

     

    Thursday, July 10, 2008 7:23 PM

Answers

  • Uninstall Microsoft Office XP Professional with FrontPage and you'll pass WGA.  That software is flagged as non-genuine ( counterfeit ).

     

    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
    Thursday, July 10, 2008 8:10 PM
  • mrwhitelabel,

     

    From the diagnostic report,  it shows you have Windows XP for Home, Microsoft Office XP Professional with Frontpage

    and Microsoft Office Enterprise 2007. 

     

    Microsoft Office XP Professional with Frontpage is an invalid volume license key and needs to be uninstalled.

    Please go to Add/Remove programs to uninstall Office XP Pro, revalidate Office 2007 (if needed) at http://www.microsoft.com/genuine/diag/  and see if you can download the PDF Addon.

     

    I hope this helps,

     

    Lori MS

     

     

    Thursday, July 10, 2008 8:13 PM

All replies

  • Uninstall Microsoft Office XP Professional with FrontPage and you'll pass WGA.  That software is flagged as non-genuine ( counterfeit ).

     

    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
    Thursday, July 10, 2008 8:10 PM
  • mrwhitelabel,

     

    From the diagnostic report,  it shows you have Windows XP for Home, Microsoft Office XP Professional with Frontpage

    and Microsoft Office Enterprise 2007. 

     

    Microsoft Office XP Professional with Frontpage is an invalid volume license key and needs to be uninstalled.

    Please go to Add/Remove programs to uninstall Office XP Pro, revalidate Office 2007 (if needed) at http://www.microsoft.com/genuine/diag/  and see if you can download the PDF Addon.

     

    I hope this helps,

     

    Lori MS

     

     

    Thursday, July 10, 2008 8:13 PM
  • ok i ll try that however that was an original version too !

     

    i kept it as the enterprise 2007 doesnt include frontpage which i find easiest for simple web design

     

    ill report back and see

     

    Thursday, July 10, 2008 8:14 PM
  •  

    thanks

     

    Validation Successful!

     

     

    question now is if there is a frontpage addon ?

    Thursday, July 10, 2008 8:35 PM
  • mrwhitelabel,

     

    Microsoft Frontpage has been replaced with Sharepoint Designer or Expression Web.

     

    Please visit this site for more information.

    http://office.microsoft.com/en-us/frontpage/FX100743231033.aspx#2

     

    Thank you for visiting the Office Genuine Advantage forum,

     

    Lori MS

    Thursday, July 10, 2008 10:41 PM