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No speech path or ringing sound on OC Client RRS feed

  • Question

  • In a setup with OCS and Nortel CS1K, when an OC client is outside the company network on a VPN, receiving a call from a PSTN phone, we are experiencing that the speech path between the PSTN phone and the OC Client is missing and so is the ringing tone on the OC Client when the incoming call popup is showing.

    Saturday, August 16, 2008 1:57 PM

All replies

  • The microphone and speaker icons are missing on the oc client.

     

    Could it be that the call is working through RCC (the OC Client is set to computer mode though) and the sound is therefore on the IP phone instead of the OC Client?

    Any way I think the call should go to OC when received there, by clicking the CLID on the toast.

    Saturday, August 16, 2008 2:21 PM