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Not Genuine RRS feed

  • Question

  • I'm having the same problem as everyone else... my copy of Windows 7 is legit, but it's now showing as Not Genuine.  I've tried reactivating by Internet and by phone, but no luck. I'm going to be contacting my supplier soon, but want to know if there is any other solution. 

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-JDFFF-T4J3X-CKY7F

    Windows Product Key Hash: dMKrPPxzdq6dIoTOh0dG2XZW318=

    Windows Product ID: 00359-231-7415551-86179

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010300.0.0.003

    ID: {0580FF3D-5671-4165-9BCC-F52E81BE22F3}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7600.win7_gdr.100226-1909

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 108 Invalid VLK

    Microsoft Office Enterprise 2007 - 108 Invalid VLK

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Jocelyn\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{0580FF3D-5671-4165-9BCC-F52E81BE22F3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CKY7F</PKey><PID>00359-231-7415551-86179</PID><PIDType>5</PIDType><SID>S-1-5-21-3685537852-1888692941-515931983</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1406   </Version><SMBIOSVersion major="2" minor="5"/><Date>20081002000000.000000+000</Date></BIOS><HWID>E0BB3607018400F8</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Canada Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65513</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00172-231-741555-00-4105-7600.0000-1422010

    Installation ID: 003051126154018970887660606870274331135946033910825485

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: CKY7F

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 3

    Trusted time: 23/05/2010 11:28:07 AM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4A2

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 5:22:2010 22:28

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: NgAAAAEABgABAAEAAAACAAAAAQABAAEA6GH2TFAiRryMJoQ0LstoZQaetLDcRJqI0JdMPUbK

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC A_M_I_ OEMAPIC 

      FACP A_M_I_ OEMFACP 

      HPET A_M_I_ OEMHPET 

      MCFG A_M_I_ OEMMCFG 

      OEMB A_M_I_ AMI_OEM 

      OSFR A_M_I_ OEMOSFR 

     

     

    Sunday, May 23, 2010 5:32 PM

Answers

  • It's a MSDN/Technet key. PID: 00359-231- is whats telling us that this is a MSDN/Technet key.

    Did you buy this license on Ebay, Amazon etc? Your seller has sold you a key that they can not sell.

    Sunday, May 23, 2010 5:37 PM

All replies

  • It's a MSDN/Technet key. PID: 00359-231- is whats telling us that this is a MSDN/Technet key.

    Did you buy this license on Ebay, Amazon etc? Your seller has sold you a key that they can not sell.

    Sunday, May 23, 2010 5:37 PM
  • "Kenneth Myhre" wrote in message
    news:f489f602-d4ec-4619-936b-79bdbe4f4bbc...
    > It's a MSDN/Technet key. PID: 00359-231- is whats telling us that this is
    > a MSDN/Technet key.
    >
    > Did you buy this license on Ebay, Amazon etc? Your seller has sold you a
    > key that they can not sell.
    >
     
    ....and probably sold the same key to another hundred people.
     
    --
    Noel Paton
    CrashFixPC
     
    Nil Carborundum Illegitemi
    www.crashfixpc.co.uk
     
     

    Noel Paton | CrashFixPC | Nil Carborundum Illegitemi | http://www.crashfixpc.co.uk
    Sunday, May 23, 2010 7:05 PM
    Moderator
  • Hello TStyx,

    The key you are using is an MSDN key that was sold to you in violation of the licensing agreement under which it was provided to it's original owner, by MS. Please read the following sticky, file a claim with the auction site or seek a refund. Do not accept a replacement key, it will also fail validation eventually.

    http://social.microsoft.com/Forums/en/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

    Can you please tell us where you purchased this from, and if possible provide a link?

     

    Thank you,


    Darin MS
    Monday, May 24, 2010 8:04 PM