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Re-Import data wizard not working

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Hi,

I've a problem with crm import wizard (Dynamics CRM 2015 on-premise).

I using "export to excel" function to save record in xlsx format (Static Worksheet mode) but when i try to re-import the same file i see that no records are processed (in "import" entity view there are 0 total records processed).

Can you help me?

Thanks

Giuseppe

Wednesday, March 9, 2016 3:57 PM

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Hi Giuseppe,

what do you see in other columns of the import job? In particular, has it completed or is it still pending? Sometimes this happens when CRM services get stuck, so you may have to restart them every now and then.. (also, may have to re-submit your import after that)..

http://community.dynamics.com/crm/b/crmbusiness/archive/2012/02/14/crm-2011-import-stuck-on-submitted

It's a link describing CRM 2011 issues, but I saw the same with 2013/2015.

Alex Shlega, TreecatSoftware.Com

Thursday, March 10, 2016 1:02 PM
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Hi Alex,

thanks for your response but Async Service work. Then the status import record is in completed state and not submitted.

Any idea?

Giuseppe

Thursday, March 10, 2016 4:17 PM