Asus EEE PC - Windows 7 Starter suddenly not genuine?
I'm using an Asus EEE PC (model 1015PX), running the original pre-installed Windows 7 Starter. About a week ago, during a Windows update, I received the message that my system was not genuine. The only change prior to the Windows update, was installing Norton
360. My other laptop (a Dell XPS running Windows 7 Home Premium) basically has the same software installed, including 360, but doesn't have any "not genuine" trouble.
Here's the report from the MGA tool from the Asus EEE PC with the allegedly non genuine Win 7 Starter:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-CHCCT-QFJ9F-Q9BGY
Windows Product Key Hash: Df3aDgqbTJHgWOGgw42N5qU1HlI=
Windows Product ID: 00342-OEM-9550916-15471
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.011
ID: {0519010C-C4EA-4773-9407-79D1E5B7961E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Starter
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{0519010C-C4EA-4773-9407-79D1E5B7961E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-Q9BGY</PKey><PID>00342-OEM-9550916-15471</PID><PIDType>8</PIDType><SID>S-1-5-21-691184073-2396578819-3090196171</SID><SYSTEM><Manufacturer>ASUSTeK
Computer INC.</Manufacturer><Model>1015PE</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1401 </Version><SMBIOSVersion major="2" minor="6"/><Date>20110830000000.000000+000</Date></BIOS><HWID>020D0700010000E4</HWID><UserLCID>0413</UserLCID><SystemLCID>0413</SystemLCID><TimeZone>West-Europa
(standaardtijd)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
C:\windows\system32\slmgr.vbs(1333, 5) (null): De gegevens zijn ongeldig.
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:8:2014 01:55
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
N/A, hr = 0x8007000d
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC A_M_I_ OEMAPIC
FACP A_M_I_ OEMFACP
HPET A_M_I_ OEMHPET
MCFG A_M_I_ OEMMCFG
ECDT A_M_I_ OEMECDT
OEMB A_M_I_ AMI_OEM
GSCI A_M_I_ GMCHSCI
SSDT PmRef CpuPm4
Rebooting after running the MGA tool did not solve the problem. Activating Windows with the product key on the label underneath the machine (as in the third line of the Validation Data) returns error code 0x8007000D. I'm new to this sort of issue, so your help
would be very much appreciated.
Thanks in advance!
