Answered by:
unable to complete wga

Question
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Ok here is my problem.
I have a genuine version of XP Home and have had it for several years. I am updated to SP3. It is OEM product . It was registered and i have not had any problem with it until the recent WGA stuff you guys have been putting in the updates.
Microsoft Genuine Advantage Diagnostic Results
Passed Active scripting allowed Passed Display images enabled Passed Computer time and date correct Passed Cookies enabled Passed ActiveX enabled Passed Windows validation ActiveX loaded Passed Office validation ActiveX loaded Passed Validation Self-help ActiveX loaded Passed Validation Self-help: Data.dat Corruption check Passed Validation Self-help: Cryptography check Passed Validation Self-help: Product Activation check
Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Not Activated
Validation Code: 1
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-WPCTG-KMGTH-YKH38
Windows Product Key Hash: nKKUs3TPcf9YnaaQrkX3FpjsqBM=
Windows Product ID: 76477-007-4064671-21556
Windows Product ID Type: 0
Windows License Type: Unknown
Windows OS version: 5.1.2600.2.00010300.3.0.hom
CSVLK Server: N/A
CSVLK PID: N/A
ID: {A8741684-CAE8-49D3-9F06-EB5FBE98DDEB}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1_025D1FF3-85-80004005
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A
Version: N/AWGA Notifications Data-->
Cached Result: 5
File Exists: Yes
Version: 1.7.18.5
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office XP Professional - 100 Genuine
Microsoft Publisher 2002 - 100 Genuine
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-171-1_025D1FF3-85-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A8741684-CAE8-49D3-9F06-EB5FBE98DDEB}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YKH38</PKey><PID>76477-007-4064671-21556</PID><PIDType>0</PIDType><SID>S-1-5-21-1275210071-926492609-682003330</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F9</Version><SMBIOSVersion major="2" minor="3"/><Date>20060210000000.000000+000</Date></BIOS><HWID>D7B3311F01844076</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>2169A9A6C66E238</Val><Hash>fXuYnZhdUKt+pHaS3bEpJhBnP3A=</Hash><Pid>54186-OEM-1790936-40956</Pid><PidType>4</PidType></Product><Product GUID="{91190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>4D8DA4C6CB77338</Val><Hash>smGnLr0jjk0etea9w1LjG+KmIzU=</Hash><Pid>54197-OEM-1691191-80956</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="10" Result="100"/><App Id="16" Version="10" Result="100"/><App Id="18" Version="10" Result="100"/><App Id="19" Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults>Friday, October 17, 2008 1:52 AM
Answers
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My Mistake. I Apologize. You will need to get in touch with Telephone Activation for continued support.
Here is the correct response.
Palo23511,
Thank you for visiting the Microsoft Windows Genuine Advantage (WGA) program forum. Your Diagnostic Report indicates Windows XP Home is not activated. I do see where it has been activated in the past. In an attempt to assist I would like to provide some information which may or may not help. I do believe this is the best route for your case.
Telephone Activation Centers:
http://support.microsoft.com/kb/326851
Thank you for visiting the WGA program forum.
Rick, MS- Marked as answer by RickImAPC Friday, October 17, 2008 9:30 PM
Friday, October 17, 2008 9:30 PM
All replies
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Palo23511,
Thank you for visiting the Microsoft Windows Genuine Advantage (WGA) program forum. Your Diagnostic Report indicates Windows XP Pro is not activated. I do see where it has been activated in the past. In an attempt to assist I would like to provide some information which may or may not help. I do believe this is the best route for your case.
Telephone Activation Centers:
http://support.microsoft.com/kb/326851
Thank you for visiting the WGA program forum.
Rick, MSFriday, October 17, 2008 3:40 PM -
The problem is I do not have xp pro. and never have. mine is xp home. and it was activated before the last set of updates from microsoft. I do have microsoft office pro however and that is fine.
- Edited by Palo23511 Friday, October 17, 2008 9:01 PM
Friday, October 17, 2008 8:59 PM -
My Mistake. I Apologize. You will need to get in touch with Telephone Activation for continued support.
Here is the correct response.
Palo23511,
Thank you for visiting the Microsoft Windows Genuine Advantage (WGA) program forum. Your Diagnostic Report indicates Windows XP Home is not activated. I do see where it has been activated in the past. In an attempt to assist I would like to provide some information which may or may not help. I do believe this is the best route for your case.
Telephone Activation Centers:
http://support.microsoft.com/kb/326851
Thank you for visiting the WGA program forum.
Rick, MS- Marked as answer by RickImAPC Friday, October 17, 2008 9:30 PM
Friday, October 17, 2008 9:30 PM