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unable to complete wga RRS feed

  • Question

  • Ok here is my problem.

    I have a genuine version of XP Home and have had it for several years.  I am updated to SP3.  It is OEM product .  It was registered and i have not had any problem with it until the recent WGA stuff you guys have been putting in the updates.

    Microsoft Genuine Advantage Diagnostic Results

    Passed Active scripting allowed
    Passed Display images enabled
    Passed Computer time and date correct
    Passed Cookies enabled
    Passed ActiveX enabled
    Passed Windows validation ActiveX loaded
    Passed Office validation ActiveX loaded
    Passed Validation Self-help ActiveX loaded
    Passed Validation Self-help: Data.dat Corruption check
    Passed Validation Self-help: Cryptography check
    Passed Validation Self-help: Product Activation check


    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-WPCTG-KMGTH-YKH38
    Windows Product Key Hash: nKKUs3TPcf9YnaaQrkX3FpjsqBM=
    Windows Product ID: 76477-007-4064671-21556
    Windows Product ID Type: 0
    Windows License Type: Unknown
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {A8741684-CAE8-49D3-9F06-EB5FBE98DDEB}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-85-80004005
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 5
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office XP Professional - 100 Genuine
    Microsoft Publisher 2002 - 100 Genuine
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1_025D1FF3-85-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A8741684-CAE8-49D3-9F06-EB5FBE98DDEB}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YKH38</PKey><PID>76477-007-4064671-21556</PID><PIDType>0</PIDType><SID>S-1-5-21-1275210071-926492609-682003330</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F9</Version><SMBIOSVersion major="2" minor="3"/><Date>20060210000000.000000+000</Date></BIOS><HWID>D7B3311F01844076</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>2169A9A6C66E238</Val><Hash>fXuYnZhdUKt+pHaS3bEpJhBnP3A=</Hash><Pid>54186-OEM-1790936-40956</Pid><PidType>4</PidType></Product><Product GUID="{91190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>4D8DA4C6CB77338</Val><Hash>smGnLr0jjk0etea9w1LjG+KmIzU=</Hash><Pid>54197-OEM-1691191-80956</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="10" Result="100"/><App Id="16" Version="10" Result="100"/><App Id="18" Version="10" Result="100"/><App Id="19" Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults> 





    Friday, October 17, 2008 1:52 AM

Answers

  • My Mistake. I Apologize. You will need to get in touch with Telephone Activation for continued support.

    Here is the correct response.

    Palo23511,

    Thank you for visiting the Microsoft Windows Genuine Advantage (WGA) program forum.  Your Diagnostic Report indicates Windows XP Home is not activated. I do see where it has been activated in the past. In an attempt to assist I would like to provide some information which may or may not help. I do believe this is the best route for your case.

    Telephone Activation Centers:

    http://support.microsoft.com/kb/326851

    Thank you for visiting the WGA program forum.

    Rick, MS

    • Marked as answer by RickImAPC Friday, October 17, 2008 9:30 PM
    Friday, October 17, 2008 9:30 PM

All replies

  • Palo23511,

    Thank you for visiting the Microsoft Windows Genuine Advantage (WGA) program forum.  Your Diagnostic Report indicates Windows XP Pro is not activated. I do see where it has been activated in the past. In an attempt to assist I would like to provide some information which may or may not help. I do believe this is the best route for your case.

    Telephone Activation Centers:

    http://support.microsoft.com/kb/326851

    Thank you for visiting the WGA program forum.

    Rick, MS

    • Marked as answer by RickImAPC Friday, October 17, 2008 3:42 PM
    • Unmarked as answer by Palo23511 Friday, October 17, 2008 8:58 PM
    Friday, October 17, 2008 3:40 PM
  • The problem is I do not have xp pro.  and never have.  mine is xp home.   and it was activated before the last set of updates from microsoft.  I do have microsoft office pro however and that is fine.
    • Edited by Palo23511 Friday, October 17, 2008 9:01 PM
    Friday, October 17, 2008 8:59 PM
  • My Mistake. I Apologize. You will need to get in touch with Telephone Activation for continued support.

    Here is the correct response.

    Palo23511,

    Thank you for visiting the Microsoft Windows Genuine Advantage (WGA) program forum.  Your Diagnostic Report indicates Windows XP Home is not activated. I do see where it has been activated in the past. In an attempt to assist I would like to provide some information which may or may not help. I do believe this is the best route for your case.

    Telephone Activation Centers:

    http://support.microsoft.com/kb/326851

    Thank you for visiting the WGA program forum.

    Rick, MS

    • Marked as answer by RickImAPC Friday, October 17, 2008 9:30 PM
    Friday, October 17, 2008 9:30 PM