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PID is invalid RRS feed

  • Question

  • Hi all,
    I have a problem with WGA, It was working fine 2 weeks ago but receently I tried to dowload from the MS downloads page and was informed that my copy of XP Pro is invalid. I know my copy of Windows XP Pro is genuine as it's a VLK and I have a couple hundred more not experiencing this problem, could someone please help? I have tried the steps in this article http://support.microsoft.com/kb/822798 as MS suggested but with no luck. 

    So I dowloaded and ran the "MGADiag" and it tells me my PID is invalid, as follows:

     

    Diagnostic Report (1.7.0110.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: PID is invalid
    Validation Code: 5
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *********
    Windows Product Key Hash: o92vauJYRCVTrqaLvqQiniTYibA=
    Windows Product ID: 76487-640-2971207-23487
    Windows Product ID Type: 0
    Windows License Type: Unknown
    Windows OS version: 5.1.2600.2.00010100.0.0.pro
    ID: {BC42812A-54EC-48F1-99FC-E94DB7287839}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.8.31.9
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-85-80004005
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 5
    File Exists: Yes
    Version: 1.8.31.9
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office FrontPage 2003 - 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-709-645_025D1FF3-171-1_025D1FF3-85-80004005_FA827CE6-153-8007007e_FA827CE6-180-8007007e

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.2180]
    File Mismatch: C:\WINDOWS\system32\licdll.dll[5.1.2600.2180]
    File Mismatch: C:\WINDOWS\system32\ntoskrnl.exe[5.1.2600.3093]
    File Mismatch: C:\WINDOWS\system32\ntdll.dll[5.1.2600.2180]
    File Mismatch: C:\WINDOWS\system32\kernel32.dll[5.1.2600.3119]
    File Mismatch: C:\WINDOWS\system32\crypt32.dll[5.131.2600.2180]
    File Mismatch: C:\WINDOWS\system32\advapi32.dll[5.1.2600.2180]
    File Mismatch: C:\WINDOWS\system32\setupapi.dll[5.1.2600.2180]
    File Mismatch: C:\WINDOWS\system32\oembios.bin[hr = 0x80070714]
    File Mismatch: C:\WINDOWS\system32\oembios.dat[hr = 0x80070714]
    File Mismatch: C:\WINDOWS\system32\oembios.sig[hr = 0x80070714]
    File Mismatch: C:\WINDOWS\system32\syssetup.dll[5.1.2600.2180]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BC42812A-54EC-48F1-99FC-E94DB7287839}</UGUID><Version>1.7.0110.1</Version><OS>5.1.2600.2.00010100.0.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TY77M</PKey><PID>76487-640-2971207-23487</PID><PIDType>0</PIDType><SID>S-1-5-21-1275210071-1364589140-725345543</SID><SYSTEM><Manufacturer>Optima</Manufacturer><Model>WorkPro/MyPC K8X Series</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F2</Version><SMBIOSVersion major="2" minor="3"/><Date>20051122000000.000000+000</Date></BIOS><HWID>F3D93A570184CE66</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Tasmania Standard Time(GMT+10:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>5C2F4C5C0DF3500</Val><Hash>b4ANMnjcbOJShUAlhKClLVefhN8=</Hash><Pid>72079-640-1988925-55228</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>4A54E1BD231586</Val><Hash>an7xPmjNbO71fos7sVA6kb5+c2A=</Hash><Pid>89388-707-0877607-65696</Pid><PidType>14</PidType></Product></Products><Applications><App Id="17" Version="11" Result="100"/><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1015F:Optima Technology Solutions|14140:SYNNEX TECHNOLOGY INTERNATIONAL CORP|14140:SYNNEX TECHNOLOGY INTERNATIONAL CORP|14140:SYNNEX TECHNOLOGY INTERNATIONAL CORP
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A


    Thanks for any help, cheers!
    John.
    Sunday, November 9, 2008 11:45 PM

Answers

  • Hello red400r,

    Thank you for visiting the Windows Genuine Advantage (WGA) program forum
    The Diagnostic Tool has missing data. Please post the Diagnostic results again unaltered.
    This will try and identify the individual issue you may be experiencing.

    Thank you for your participation here on the Windows Genuine Advantage (WGA) program forums. We look forward to working with you.



    Antron-


    WGA Data-->
    Validation Status: PID is invalid
    Validation Code: 5
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *********
    Windows Product Key Hash: o92vauJYRCVTrqaLvqQiniTYibA=
    Windows Product ID: 76487-640-2971207-23487
    Windows Product ID Type: 0
    Windows License Type: Unknown
    Windows OS version: 5.1.2600.2.00010100.0.0.pro
    ID: {BC42812A-54EC-48F1-99FC-E94DB7287839
    • Edited by Antron Monday, November 10, 2008 9:35 PM TXT SIZE
    • Marked as answer by Antron Friday, November 14, 2008 6:09 PM
    Monday, November 10, 2008 9:33 PM

All replies

  • Please, anyone?
    Monday, November 10, 2008 2:56 AM
  • According to your MGA log, your Windows XP operating system has suffered serious system file corruption.  I would suggest backing up your personal files and performing a "clean install" of Windows XP.

    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.2180]
    File Mismatch: C:\WINDOWS\system32\licdll.dll[5.1.2600.2180]
    File Mismatch: C:\WINDOWS\system32\ntoskrnl.exe[5.1.2600.3093]
    File Mismatch: C:\WINDOWS\system32\ntdll.dll[5.1.2600.2180]
    File Mismatch: C:\WINDOWS\system32\kernel32.dll[5.1.2600.3119]
    File Mismatch: C:\WINDOWS\system32\crypt32.dll[5.131.2600.2180]
    File Mismatch: C:\WINDOWS\system32\advapi32.dll[5.1.2600.2180]
    File Mismatch: C:\WINDOWS\system32\setupapi.dll[5.1.2600.2180]
    File Mismatch: C:\WINDOWS\system32\oembios.bin[hr = 0x80070714]
    File Mismatch: C:\WINDOWS\system32\oembios.dat[hr = 0x80070714]
    File Mismatch: C:\WINDOWS\system32\oembios.sig[hr = 0x80070714]
    File Mismatch: C:\WINDOWS\system32\syssetup.dll[5.1.2600.2180]


    Please note: I am not a Microsoft employee...only a voluntary forum contributor.
    Monday, November 10, 2008 3:18 AM
    Moderator
  •  Yes I suffered a mirror degrage recently, however I was able to run a repair and re-build the array without any noticable problems. Well atleast until now, thanks for your input but a re-install isn't an option right now. If I can't fix it then I'll stop WGA from bugging me and ignore it until I can do a re-install.. Is there really nothing else I can try? :(

    Thanks for helping... :)
    Monday, November 10, 2008 3:39 AM
  • Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)
    http://support.microsoft.com/kb/310747/en-us


    Please note: I am not a Microsoft employee...only a voluntary forum contributor.
    Monday, November 10, 2008 2:04 PM
    Moderator
  • Hello red400r,

    Thank you for visiting the Windows Genuine Advantage (WGA) program forum
    The Diagnostic Tool has missing data. Please post the Diagnostic results again unaltered.
    This will try and identify the individual issue you may be experiencing.

    Thank you for your participation here on the Windows Genuine Advantage (WGA) program forums. We look forward to working with you.



    Antron-


    WGA Data-->
    Validation Status: PID is invalid
    Validation Code: 5
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *********
    Windows Product Key Hash: o92vauJYRCVTrqaLvqQiniTYibA=
    Windows Product ID: 76487-640-2971207-23487
    Windows Product ID Type: 0
    Windows License Type: Unknown
    Windows OS version: 5.1.2600.2.00010100.0.0.pro
    ID: {BC42812A-54EC-48F1-99FC-E94DB7287839
    • Edited by Antron Monday, November 10, 2008 9:35 PM TXT SIZE
    • Marked as answer by Antron Friday, November 14, 2008 6:09 PM
    Monday, November 10, 2008 9:33 PM
  • Carey Frisch said:

    According to your MGA log, your Windows XP operating system has suffered serious system file corruption.  I would suggest backing up your personal files and performing a "clean install" of Windows XP.

    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.2180]
    File Mismatch: C:\WINDOWS\system32\licdll.dll[5.1.2600.2180]
    File Mismatch: C:\WINDOWS\system32\ntoskrnl.exe[5.1.2600.3093]
    File Mismatch: C:\WINDOWS\system32\ntdll.dll[5.1.2600.2180]
    File Mismatch: C:\WINDOWS\system32\kernel32.dll[5.1.2600.3119]
    File Mismatch: C:\WINDOWS\system32\crypt32.dll[5.131.2600.2180]
    File Mismatch: C:\WINDOWS\system32\advapi32.dll[5.1.2600.2180]
    File Mismatch: C:\WINDOWS\system32\setupapi.dll[5.1.2600.2180]
    File Mismatch: C:\WINDOWS\system32\oembios.bin[hr = 0x80070714]
    File Mismatch: C:\WINDOWS\system32\oembios.dat[hr = 0x80070714]
    File Mismatch: C:\WINDOWS\system32\oembios.sig[hr = 0x80070714]
    File Mismatch: C:\WINDOWS\system32\syssetup.dll[5.1.2600.2180]


    Please note: I am not a Microsoft employee...only a voluntary forum contributor.



    - I think you can use cabarc to uncompress these files from the install CD and replace them

    winlogon.ex_
    licdll.dl_
    ntoskrnl.ex_
    ntdll.dl_
    kerbel32.dl_
    crypt32.dl_
    advapi.dl_
    setupapi.dl_
    oembios.bi_
    oembios.da_
    oembios.si_
    syssetup.dl_
    • Proposed as answer by motherboardlove Monday, November 10, 2008 11:24 PM
    • Unproposed as answer by Antron Monday, November 10, 2008 11:38 PM
    Monday, November 10, 2008 11:24 PM