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Can't keep iTunes in sync RRS feed

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     I'm stuck and confused. Appreciate any wisdom you all might have.

    I haven't been able to get iTunes to sync "new" purchased content.   My office PC  (named OFFICEHP) has itunes installed in its default location. error log is at the end of this post. 

    I looks like I have a problem with mediaggregation.exe.  Clearly it looks like a path name to a file is too long but i'm not sure what to do about this.

    any ideas?

    thx,

    Ira


    Conntents of MediaAggregator.txt

     **************************
    Starting synchronising with server at 3:36:00 PM on 9/21/2008
    Reading server music info for user ISnyder on OFFICEHP
    Reading server music info for user ISnyder on OFFICEHP
    Failed to access server
    Exception: System.IO.PathTooLongException: The specified path, file name, or both are too long. The fully qualified file name must be less than 260 characters, and the directory name must be less than 248 characters.
       at System.IO.Path.SafeSetStackPointerValue(Char* buffer, Int32 index, Char value)
       at System.IO.Path.NormalizePathFast(String path, Boolean fullCheck)
       at System.IO.Path.GetFullPath(String path)
       at MediaAggregation.ServerAccess.LoadLibraryXml(String library)
       at MediaAggregation.MediaAggregator.SyncWithServer()
    **************************
    Monday, September 22, 2008 12:05 AM

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    Hi, please note this is windows home server forums.

    Probably you are trying to store your files in some subdirectory which together with the filename has more then 260 characters, so the full path name + filename including extensions is more then 260 characters. To solve this problem shorten the directory and/or file names, or move the file locations up in the directory tree.
    Monday, September 22, 2008 3:05 PM
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    brubber said:

    Hi, please note this is windows home server forums.

    Probably you are trying to store your files in some subdirectory which together with the filename has more then 260 characters, so the full path name + filename including extensions is more then 260 characters. To solve this problem shorten the directory and/or file names, or move the file locations up in the directory tree.



    Hi brubber,

    I think what Ira is trying to do is sync content on the client with the content on the iTunes server. It's a setting in the iTunes server on the HP MediaSmart machines where the aggregator searches for new content on the clients.

    Ira, correct me if I'm wrong :)

    And Ira,

    brubber is correct, you need to either shorten the directory name or move the content up by actually removing a directory completely.

    i.e.

    \\my music\iTunes\iTunes music\Artist\Album\track.m4p

    to \\my music\iTunes\iTunes music\Artist\track.m4p or \\servername\music\artist\track.m4p

    whichever directory/name is beyond 260 characters.
    Lara Jones [MSFT] Windows Home Server Team
    Monday, September 22, 2008 3:52 PM
    Moderator

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    Hi, please note this is windows home server forums.

    Probably you are trying to store your files in some subdirectory which together with the filename has more then 260 characters, so the full path name + filename including extensions is more then 260 characters. To solve this problem shorten the directory and/or file names, or move the file locations up in the directory tree.
    Monday, September 22, 2008 3:05 PM
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    brubber said:

    Hi, please note this is windows home server forums.

    Probably you are trying to store your files in some subdirectory which together with the filename has more then 260 characters, so the full path name + filename including extensions is more then 260 characters. To solve this problem shorten the directory and/or file names, or move the file locations up in the directory tree.



    Hi brubber,

    I think what Ira is trying to do is sync content on the client with the content on the iTunes server. It's a setting in the iTunes server on the HP MediaSmart machines where the aggregator searches for new content on the clients.

    Ira, correct me if I'm wrong :)

    And Ira,

    brubber is correct, you need to either shorten the directory name or move the content up by actually removing a directory completely.

    i.e.

    \\my music\iTunes\iTunes music\Artist\Album\track.m4p

    to \\my music\iTunes\iTunes music\Artist\track.m4p or \\servername\music\artist\track.m4p

    whichever directory/name is beyond 260 characters.
    Lara Jones [MSFT] Windows Home Server Team
    Monday, September 22, 2008 3:52 PM
    Moderator
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     Thx to both of you for the quick response.  I should have been more clear in my original post.

    I am running WHS on a HP EX475.  The client PC in this case is a 64bit Vista Home Premium box.

    I'll try shortening the directory structure tonight. 

    thx!
    Monday, September 22, 2008 5:03 PM
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    Ira -

    Did that fix your problem? I am getting the same error, but I've used a utility to identify the long files, and I believe I've shortened all of them.\

    John
    Sunday, May 31, 2009 5:52 PM