We bought windows live one care and are unable to install it ... need help please.
See this post for the KB article to troubleshoot install problems - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1588602&SiteID=2
How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
-steve
Hello Donna, What operating system is on the computer you are attempting to install One Care on? When installation fails what is the error message and number? Do you have any other antivirus or antispyware applications installed?