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Virus and Spyware question RRS feed

  • Question

  • Why, every time I start up my desktop, does OneCare tell me I urgently need to turn on my virus, firewall and spyware monitoring, but when I go to my "OneCare on this PC" as I'm instructed to do, I find that they're already *on*??   What's going on??  

    Thursday, June 19, 2008 2:26 PM

Answers

  • Is OneCare reporting this or do you have a red shield with an X inside within the System Tray? If OneCare is reporting it and the OneCare icon is red when you start the PC, it is apparently having trouble getting started, possibly due to system resources.

    If it is the red shield, then the problem is actually with the Windows Security Center. If you do nothing at all, including opening OneCare, and the message clears and the shield disappears from the system tray, it is also due to a resource issue at startup and OneCare is not reporting status to the Security Center before it throws the warning.

    -steve

     

    Thursday, June 19, 2008 5:06 PM
    Moderator