Hotmail renewal dilemma RRS feed

  • Question

  • Here is very interesting question that caused me frustrations. I have Hotmail plus account that I pay $20 year that is usually automatically charged. Last year I canceled the credit card account. Here is the dilemma; I keep receiving notices from Microsoft to update my billing information. I want to do it so I may pay my bill. It would not let me. Even when I call the help desk, they would not help me. They want the last four digit of my old credit card. I don’t remember it but willing to give you my new credit card number. They would not take it. So, I am stuck. Is my only option to cancel the subscription and open a Gmail account?

    Monday, January 7, 2013 7:45 PM