Genuine Microsoft Software- Volume License Key (VLK)

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  Hello cozmicachia,
  
  Please refer to the link below and run the MGA Diagnostics tool:

   

  http://go.microsoft.com/fwlink/?linkid=52012

   

  You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an “Internet Explorer-Security Warning” dialog box for the “Windows Genuine Advantage Diagnostic Tool”; you must choose to “Run” this tool when prompted.

   

  Once you are presented with the Diagnostics tool choose “Continue” to run the diagnostic report. If the “RESOLVE” button is available after running the diagnostics, please click “RESOLVE” to allow the diagnostic tool to attempt a repair.

   

  1.      After running the MGA Diagnostic tool, click on the “Windows” tab and then click on “Copy”.

  2.      Please return to this post and “Paste” the results here for additional review.

   

  Next look on the computer itself, in the documentation you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

  1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

  2.  Does it read "OEM Software" or "OEM Product" in black lettering?

  3.  Or, does it have the computer manufacturer's name in black lettering?

  4.  DO NOT post the Product Key that may be printed on the CoA.

  Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

  ---

  For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp

  Monday, September 14, 2009 3:42 PM
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  THANKS SO MUCH FOR YOUR HELP.
  IN RESPONSE TO UR QUESTIONS IVE BEEN USING WINDOWS HOME EDITION
  IT IS AN eMACHINES ACER COMPUTER AND THE DOCUMENTS WITH THE COMPUTER HAVE A CO. AND A PRODUCT KEY.
  
  HERES THE PASTED INFO,
  
  THANKS AGAIN
  
  
  
  
  
  Diagnostic Report (1.9.0011.0):
  -----------------------------------------
  WGA Data-->
  Validation Status: Blocked VLK
  Validation Code: 3
  
  Cached Validation Code: N/A
  Windows Product Key: *****-*****-4RHJG-83M4Y-7X9GW
  Windows Product Key Hash: 5CG2aCaHENU8LMWFFoQ/184emQ0=
  Windows Product ID: 55274-649-6478953-23373
  Windows Product ID Type: 1
  Windows License Type: Volume
  Windows OS version: 5.1.2600.2.00010100.2.0.pro
  ID: {01F4CBD2-053F-428C-99C7-143D2257AA5B}(3)
  Is Admin: Yes
  TestCab: 0x0
  WGA Version: Registered, 1.9.40.0
  Signed By: Microsoft
  Product Name: N/A
  Architecture: N/A
  Build lab: N/A
  TTS Error: N/A
  Validation Diagnostic: 025D1FF3-230-1
  Resolution Status: N/A
  
  WgaER Data-->
  ThreatID(s): N/A
  Version: N/A
  
  WGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
  Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{01F4CBD2-053F-428C-99C7-143D2257AA5B}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-7X9GW</PKey><PID>55274-649-6478953-23373</PID><PIDType>1</PIDType><SID>S-1-5-21-1004336348-1897051121-1417001333</SID><SYSTEM><Manufacturer>eMachines</Manufacturer><Model>EL1600</Model></SYSTEM><BIOS><Manufacturer>AMI</Manufacturer><Version>R01-A1</Version><SMBIOSVersion major="2" minor="5"/><Date>20090317000000.000000+000</Date></BIOS><HWID>69B63C7F0184E064</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  
  Licensing Data-->
  N/A
  
  HWID Data-->
  N/A
  
  OEM Activation 1.0 Data-->
  BIOS string matches: yes
  Marker string from BIOS: 18AAF:Acer Incorporated|1A547:Elitegroup Computer Systems Co Ltd|1D69A:emachines inc|1D69A:Gateway, Inc|13FDE:GENUINE C&C INC|18FF0:HITACHI, Ltd|18FF0:HITACHI, Ltd|18FF0:HITACHI, Ltd
  Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005
  
  OEM Activation 2.0 Data-->
  N/A
  
  

  Tuesday, September 15, 2009 1:11 AM
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  Backup your important files, then see: How to perform an eMachine Full Factory Recovery

  ---

  Carey Frisch

  Tuesday, September 15, 2009 2:05 AM

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  Is there anything i can do without having to restore the system? I dont have any means to back up my computer at the moment

  Tuesday, September 15, 2009 5:47 AM
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  Hello cozmicachia,
  
  If the computer had a CoA for XP Pro, you could try the PK Updater utility, but the PK Updater cannot change an installation of XP Pro (what you have now) into an installation of XP Home (what the computer is properly licensed to run as shown on the CoA).
  
  In the USA, eMachines generally charges about $25 to send you a set of of recovery CDs if you have lost yours.  I have no idea what the prices and availability are in Australia.
  
  Backing up the computer can be a complex task, or if you are willing to make some compromises, can be as simple as copying the files you want to save to someplace else, which could be an external hard disk drive, a flash drive, burn it to discs, or maybe even over a network to another computer's hard drive.  You can even use your iPod as storage.
  
  You can Get Genuine without absolutely positively having to back up (even though it's always a good idea to back up anything you can't afford to lose) if you purchase a WGA Kit.  They will send you a Product Key for XP Pro and you can use the PK Updater to try to genuine-ize the installation of Windows.  (They also send you a genuine XP Pro CD in the mail, too.) However, this is definitely going to cost more than a flash drive or external hard drive would cost.

  ---

  For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp

  • Marked as answer by Carey FrischMVP, Editor Tuesday, September 15, 2009 2:38 PM

  Tuesday, September 15, 2009 2:09 PM
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  Thanks again for your help, its unfortunate that you need to continue to pay for something you already paid for. I think i will just leave it as i only backed my system up a month ago ad it took so much mucking around to put it all back on.
  
  The COA says its a Home Edition but the computer can start up in Professional.
  I dont know its all too confusing... i just wanted windows media player 11 but i can use winamp.
  
  Thanks so much again for all your time and help!
  :)

  Wednesday, September 16, 2009 12:34 AM