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Windows Vista not genuine [Build 6002]

    Question

  • I need help. I had my desktop for about 2 years now and everything has been going fine. But randomly like 3 months ago it said my version of windows is not valid and i KNOW that it is.

    I need any help really, its not letting me install microsoft updates or anything like that.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89583-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {CE77DC4D-DAC7-4039-A553-D22B00655286}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.101014-0432
    TTS Error: T:20110723225703326-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{CE77DC4D-DAC7-4039-A553-D22B00655286}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89583-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-3357409308-4254422049-3699237634</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>NZ018AA-A2L p6133f</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.40 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090526000000.000000+000</Date></BIOS><HWID>4A313507018400F8</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Canada Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 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

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: LgAAAAEAAAABAAEAAgABAAAAAgABAAEAln20chi1pnM26OJs8vQIyibUrFZGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC HPQOEM SLIC-CPC
    FACP HPQOEM SLIC-CPC
    HPET HPQOEM SLIC-CPC
    MCFG HPQOEM SLIC-CPC
    OEMB HPQOEM SLIC-CPC
    GSCI HPQOEM SLIC-CPC
    SLIC HPQOEM SLIC-CPC
    SSDT HPQOEM SLIC-CPC

     

    Monday, October 3, 2011 12:22 AM

Answers

  • "Jeffrey23234" wrote in message news:e3cdfd83-411f-4f1e-be9f-dd7446f47ef6...

    I need help. I had my desktop for about 2 years now and everything has been going fine. But randomly like 3 months ago it said my version of windows is not valid and i KNOW that it is.

    I need any help really, its not letting me install microsoft updates or anything like that.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89583-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {CE77DC4D-DAC7-4039-A553-D22B00655286}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.101014-0432
    TTS Error: T:20110723225703326-

     

    Other data-->
    SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>NZ018AA-A2L p6133f</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.40 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090526000000.000000+000</Date></BIOS

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005

     

    You have a Trusted Store Tamper - since it’s been so long since you first had the problem, it may be almost impossible now to find out what caused it (it appears to have been initially discovered on 23rd July).
    It’s likely the result of malware infestation, or a software update/install (on about the 20th-23rd July)
    You need to update your Anti-Virus and run a full scan, then download, install, update and run Malwarebytes Anti-Malware (www.malwarebytes.org) free version – do NOT enable the real-time protection – and run a Full System scan in your main user account, and a Quick scan in all other accounts.
    Then post back with a new MGADiag report, and details of the number and type of infections found.
    Please also list installs found in the Performance monitor for around those dates....

    Login to Vista and select the option that launches an Internet Browser

    2) Type into the browser address bar: %windir%\system32\perfmon.msc and hit Enter

    3) When asked if you want to Open or Save this file, select Open

    4) In the left hand panel, click Reliability Monitor

    5) Click on the “System Stability Chart” above the date 23 July

    6) Below the chart, in the “System Stability Report” section look at the report titled "Software (Un)Installs for 23 July"

    7) Look for any program that shows "Application Install" in the 'Activity' column.

    8) Since the process that detects Tampers runs randomly, it can take up to 3 days for the process to detect the tamper and set Vista to a Tamper State. Because of this, please repeat steps 5) thru 7) for the dates 20-23 July (or around the date the issue first occurred)

    This could tell you what programs were installed on or around the Tamper date and should help you narrow down the possible programs that could be causing the issue.

     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, October 3, 2011 7:20 AM
    Moderator

All replies

  • "Jeffrey23234" wrote in message news:e3cdfd83-411f-4f1e-be9f-dd7446f47ef6...

    I need help. I had my desktop for about 2 years now and everything has been going fine. But randomly like 3 months ago it said my version of windows is not valid and i KNOW that it is.

    I need any help really, its not letting me install microsoft updates or anything like that.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89583-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {CE77DC4D-DAC7-4039-A553-D22B00655286}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.101014-0432
    TTS Error: T:20110723225703326-

     

    Other data-->
    SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>NZ018AA-A2L p6133f</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.40 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090526000000.000000+000</Date></BIOS

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005

     

    You have a Trusted Store Tamper - since it’s been so long since you first had the problem, it may be almost impossible now to find out what caused it (it appears to have been initially discovered on 23rd July).
    It’s likely the result of malware infestation, or a software update/install (on about the 20th-23rd July)
    You need to update your Anti-Virus and run a full scan, then download, install, update and run Malwarebytes Anti-Malware (www.malwarebytes.org) free version – do NOT enable the real-time protection – and run a Full System scan in your main user account, and a Quick scan in all other accounts.
    Then post back with a new MGADiag report, and details of the number and type of infections found.
    Please also list installs found in the Performance monitor for around those dates....

    Login to Vista and select the option that launches an Internet Browser

    2) Type into the browser address bar: %windir%\system32\perfmon.msc and hit Enter

    3) When asked if you want to Open or Save this file, select Open

    4) In the left hand panel, click Reliability Monitor

    5) Click on the “System Stability Chart” above the date 23 July

    6) Below the chart, in the “System Stability Report” section look at the report titled "Software (Un)Installs for 23 July"

    7) Look for any program that shows "Application Install" in the 'Activity' column.

    8) Since the process that detects Tampers runs randomly, it can take up to 3 days for the process to detect the tamper and set Vista to a Tamper State. Because of this, please repeat steps 5) thru 7) for the dates 20-23 July (or around the date the issue first occurred)

    This could tell you what programs were installed on or around the Tamper date and should help you narrow down the possible programs that could be causing the issue.

     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, October 3, 2011 7:20 AM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Friday, October 7, 2011 7:31 PM