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Windows Vista not genuine [Build 6002]

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I need help. I had my desktop for about 2 years now and everything has been going fine. But randomly like 3 months ago it said my version of windows is not valid and i KNOW that it is.

I need any help really, its not letting me install microsoft updates or anything like that.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89583-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {CE77DC4D-DAC7-4039-A553-D22B00655286}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6002.vistasp2_gdr.101014-0432
TTS Error: T:20110723225703326-
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{CE77DC4D-DAC7-4039-A553-D22B00655286}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89583-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-3357409308-4254422049-3699237634</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>NZ018AA-A2L p6133f</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.40 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090526000000.000000+000</Date></BIOS><HWID>4A313507018400F8</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Canada Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 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

Licensing Data-->
Software licensing service version: 6.0.6002.18005

Windows Activation Technologies-->
N/A

HWID Data-->
HWID Hash Current: LgAAAAEAAAABAAEAAgABAAAAAgABAAEAln20chi1pnM26OJs8vQIyibUrFZGyg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-CPC
FACP HPQOEM SLIC-CPC
HPET HPQOEM SLIC-CPC
MCFG HPQOEM SLIC-CPC
OEMB HPQOEM SLIC-CPC
GSCI HPQOEM SLIC-CPC
SLIC HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPC

Monday, October 3, 2011 12:22 AM

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"Jeffrey23234" wrote in message news:e3cdfd83-411f-4f1e-be9f-dd7446f47ef6...

I need help. I had my desktop for about 2 years now and everything has been going fine. But randomly like 3 months ago it said my version of windows is not valid and i KNOW that it is.

I need any help really, its not letting me install microsoft updates or anything like that.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89583-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {CE77DC4D-DAC7-4039-A553-D22B00655286}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6002.vistasp2_gdr.101014-0432
TTS Error: T:20110723225703326-

Other data-->
SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>NZ018AA-A2L p6133f</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.40 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090526000000.000000+000</Date></BIOS

Licensing Data-->
Software licensing service version: 6.0.6002.18005

You have a Trusted Store Tamper - since it’s been so long since you first had the problem, it may be almost impossible now to find out what caused it (it appears to have been initially discovered on 23rd July).

It’s likely the result of malware infestation, or a software update/install (on about the 20th-23rd July)

You need to update your Anti-Virus and run a full scan, then download, install, update and run Malwarebytes Anti-Malware (www.malwarebytes.org) free version – do NOT enable the real-time protection – and run a Full System scan in your main user account, and a Quick scan in all other accounts.

Then post back with a new MGADiag report, and details of the number and type of infections found.

Please also list installs found in the Performance monitor for around those dates....

Login to Vista and select the option that launches an Internet Browser

2) Type into the browser address bar: %windir%\system32\perfmon.msc and hit Enter

3) When asked if you want to Open or Save this file, select Open

4) In the left hand panel, click Reliability Monitor

5) Click on the “System Stability Chart” above the date 23 July

6) Below the chart, in the “System Stability Report” section look at the report titled "Software (Un)Installs for 23 July"

7) Look for any program that shows "Application Install" in the 'Activity' column.

8) Since the process that detects Tampers runs randomly, it can take up to 3 days for the process to detect the tamper and set Vista to a Tamper State. Because of this, please repeat steps 5) thru 7) for the dates 20-23 July (or around the date the issue first occurred)

This could tell you what programs were installed on or around the Tamper date and should help you narrow down the possible programs that could be causing the issue.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Darin Smith MS Tuesday, October 4, 2011 6:59 PM
- Marked as answer by Darin Smith MS Friday, October 7, 2011 7:30 PM
Monday, October 3, 2011 7:20 AM

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"Jeffrey23234" wrote in message news:e3cdfd83-411f-4f1e-be9f-dd7446f47ef6...

I need help. I had my desktop for about 2 years now and everything has been going fine. But randomly like 3 months ago it said my version of windows is not valid and i KNOW that it is.

I need any help really, its not letting me install microsoft updates or anything like that.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89583-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {CE77DC4D-DAC7-4039-A553-D22B00655286}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6002.vistasp2_gdr.101014-0432
TTS Error: T:20110723225703326-

Other data-->
SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>NZ018AA-A2L p6133f</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.40 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090526000000.000000+000</Date></BIOS

Licensing Data-->
Software licensing service version: 6.0.6002.18005

You have a Trusted Store Tamper - since it’s been so long since you first had the problem, it may be almost impossible now to find out what caused it (it appears to have been initially discovered on 23rd July).

It’s likely the result of malware infestation, or a software update/install (on about the 20th-23rd July)

You need to update your Anti-Virus and run a full scan, then download, install, update and run Malwarebytes Anti-Malware (www.malwarebytes.org) free version – do NOT enable the real-time protection – and run a Full System scan in your main user account, and a Quick scan in all other accounts.

Then post back with a new MGADiag report, and details of the number and type of infections found.

Please also list installs found in the Performance monitor for around those dates....

Login to Vista and select the option that launches an Internet Browser

2) Type into the browser address bar: %windir%\system32\perfmon.msc and hit Enter

3) When asked if you want to Open or Save this file, select Open

4) In the left hand panel, click Reliability Monitor

5) Click on the “System Stability Chart” above the date 23 July

6) Below the chart, in the “System Stability Report” section look at the report titled "Software (Un)Installs for 23 July"

7) Look for any program that shows "Application Install" in the 'Activity' column.

8) Since the process that detects Tampers runs randomly, it can take up to 3 days for the process to detect the tamper and set Vista to a Tamper State. Because of this, please repeat steps 5) thru 7) for the dates 20-23 July (or around the date the issue first occurred)

This could tell you what programs were installed on or around the Tamper date and should help you narrow down the possible programs that could be causing the issue.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Darin Smith MS Tuesday, October 4, 2011 6:59 PM
- Marked as answer by Darin Smith MS Friday, October 7, 2011 7:30 PM
Monday, October 3, 2011 7:20 AM

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No reply from the Original Poster.

Issue is assumed to be resolved.
Darin MS

Friday, October 7, 2011 7:31 PM

Answered by:

Windows Vista not genuine [Build 6002]

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