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Validationproblem saying that it must be a counterfiet soft ware RRS feed

  • Question

  • I can't understand how the reputed company like HCL can install counterfiet software in the new PC laptop
    It is not even one year old and it is still in the warrenty period and where is the need to go in for the new one as recommended by you. On the 13th of August 2009 I have paid Rs.1000 + for renewal of mail box and if the Validation /counterfiet software problem was there you should not have charged me for the renewal.Kindly clarify
    R.Krishnan
    Wednesday, September 9, 2009 4:37 PM

Answers

  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    • Marked as answer by Darin Smith MS Wednesday, September 23, 2009 6:31 PM
    Wednesday, September 23, 2009 6:31 PM

All replies

  •   Hello Raghavachari Krishnan,

       In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link
    http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

       Please also find the COA Sticker (the sticker on the side or bottom of the computer) and tell us what it says (IMPORTENT: Do Not Include The Product Key).

    Thank you,
    Darin MS

    Wednesday, September 9, 2009 6:38 PM
  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    • Marked as answer by Darin Smith MS Wednesday, September 23, 2009 6:31 PM
    Wednesday, September 23, 2009 6:31 PM