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sign in error when logging into Mesh on windows 7 RRS feed

  • Question

  • Recently rebuilt my computer with Windows 7 and I get the same message everything I try to log into Mesh.

    Error

    Sorry, we were unable to create your Live Mesh account. Please try again.


    (Code: ac6975bc-d18d, 2/3/2009 9:42 AM )





    I cannot get past the login failure and have not installed Mesh on this machine but have it running fine on my MacBook.

    Tuesday, February 3, 2009 5:48 PM

Answers

  • Rizara, if you get a free moment, please enter a bug on this on the Connect site for Mesh:  http://connect.microsoft.com/LiveMesh  you'll have to register an account with Connect to submit feedback.  It wil help us track the issue and find out what's causing your Live ID to return the error your seeing from the Win 7 and Vista machines and not from the MacBook.

    -Ken
    Wednesday, February 4, 2009 3:49 AM

All replies

  • I assume that this is happening after the client has installed? Have you rebooted the PC?
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare Forum Moderator
    Tuesday, February 3, 2009 6:47 PM
    Moderator
  • I cannot get to the install as it does not except my Live ID, that's where the error occurs. 
    Tuesday, February 3, 2009 7:07 PM
  • and sorry yes I have rebooted many times and tried different browsers
    Tuesday, February 3, 2009 7:08 PM
  • Ah, so you mean that you are unable to sign in at the Live Desktop - on the orange button or with the signin link to the upper riht at http://mesh.live.com - with your browser.
    Can you sign in with IE8 (on Win7) to other sites with your LiveID used for Live Mesh? Try going to Tools/Internet Options/Advanced and clicking the reset button to reset IE to default settings.
    I successfully logged in and installed on Windows 7 32 bit just this morning. Are you using any security software on Windows 7 other than antivirus?
    -steve

    Microsoft MVP Windows Live / Windows Live OneCare Forum Moderator
    Tuesday, February 3, 2009 7:26 PM
    Moderator
  • Yes I am unabel to login to live desktop. Its seems the problem is growing also as I am not able to login the the desktop on vista mashince or my mac now in addition to my Win 7 machine. I can login to mesh via the control menu on my Macbook and I can luanch the live desktop form there but not via the Orange button/bar button on mesh.com.

    I did the reset in IE8 and still no luck. I am able to log into other live sites, I am logged intot his site using Live ID so it is only with Mesh. and I am behind a corporate firewall so yes other security software is there.

    I am assuming thsi is an issue with mesh.com and not Live ID or Mesh itself.
    Tuesday, February 3, 2009 9:38 PM
  • Rizara, if you get a free moment, please enter a bug on this on the Connect site for Mesh:  http://connect.microsoft.com/LiveMesh  you'll have to register an account with Connect to submit feedback.  It wil help us track the issue and find out what's causing your Live ID to return the error your seeing from the Win 7 and Vista machines and not from the MacBook.

    -Ken
    Wednesday, February 4, 2009 3:49 AM