locked
Invalid Licence after running for three days RRS feed

  • Question

  • I upgraded from Windows XP Home using Windows Vista Home Premium and everything worked well for three days. I am now informed that there is a problem with my validation error code 0xC004D401

    regards


    Tony Prodger


    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0xc004f027
    Windows Product Key: *****-*****-7HXDY-KTY33-2DYJ4
    Windows Product Key Hash: /L6N2IGRfqyuqjzWno+qwiYOV9E=
    Windows Product ID: 89578-015-3519962-71924
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010300.0.0.000
    ID: a24e8e80-6740-4f99-a91d-d9ff852a3359
    Is Admin: No
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error: K:20070217202258689-M:20070217201538691-
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 102
    OGA Version: Registered, 1.5.532.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-530-645_025D1FF3-138-80041013_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>a24e8e80-6740-4f99-a91d-d9ff852a3359</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.000</OS><PKey>*****-*****-*****-*****-2DYJ4</PKey><PID>89578-015-3519962-71924</PID><PIDType>5</PIDType><SID>S-1-5-21-1832042427-2879022341-1643501846</SID><SYSTEM><Manufacturer>Acer, inc.</Manufacturer><Model>Aspire 5670     </Model></SYSTEM><BIOS><Manufacturer>Acer   </Manufacturer><Version>v1.3221</Version><SMBIOSVersion major="2" minor="4"/><Date>20060224000000.000000+000</Date></BIOS><HWID>D1093207018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Acer Inc.</name><model>AcerSystem</model></SBID><OEM/></MachineData>      <Software><Office><Result>102</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>325EED8A8AE625C</Val><Hash>6ULVH64L45266CVOQeROiu7kPlI=</Hash><Pid>81605-302-8856357-65765</Pid><PidType>10</PidType></Product></Products></Office></Software></GenuineResults> 


    Saturday, February 17, 2007 8:45 PM

Answers

All replies

  • Hi,

    I've just bought Vista OEM with my computer but after running it for a few days I've had a invalid license thing too. Could you please see what the problem is?

    thanks,

    W. Yim

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0xc004f027
    Windows Product Key: *****-*****-QPBYW-WFBRX-7MBRR
    Windows Product Key Hash: vo2ytmI7ztyHIJScevDth89Lb9I=
    Windows Product ID: 89578-OEM-7304151-07161
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010300.0.0.000
    ID: f3e17372-5846-4579-b857-9f33748d072c
    Is Admin: No
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error: K:20070218125121150-M:20070217165053387-
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Registered, 1.6.20.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>f3e17372-5846-4579-b857-9f33748d072c</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.000</OS><PKey>*****-*****-*****-*****-7MBRR</PKey><PID>89578-OEM-7304151-07161</PID><PIDType>3</PIDType><SID>S-1-5-21-4146870947-2052327557-2584271812</SID><SYSTEM><Manufacturer>GBT___</Manufacturer><Model>GBTUACPI</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F6</Version><SMBIOSVersion major="2" minor="3"/><Date>20061012000000.000000+000</Date></BIOS><HWID>BF323507018400FA</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57750</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Sunday, February 18, 2007 3:28 AM
  • Hi Tony and w.yim,

    Please read this post:

    http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=897109&SiteID=25

    If none of those programs are programs you have, please open a free service request by visiting: https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860& and post your SR number here.  It takes about a day for the me to be able to see it.  I'll contact you directly so we can figure out the cause of your issue.  Thank you!

     

    Wednesday, February 21, 2007 12:46 AM