Answered by:
Windows 7 Genuine Copy Problems ???

Question
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For the past couple of days I have been receiving authenticity warnings when I start my computer. I bought my Windows 7 copy from Amazon.com and later upgraded to Professional through the Microsoft website. Could someone take a look at this diagnostic code and help me out?
Thanks!
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-479V2-YYWHX-FTRR8
Windows Product Key Hash: /Ill5oYEyJFFpr2LqVHQbu/bjbc=
Windows Product ID: 00371-618-6691463-85829
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {0A5845F4-7CBF-44D4-9F70-7F299DFD8032}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7600.win7_gdr.110408-1633
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{0A5845F4-7CBF-44D4-9F70-7F299DFD8032}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FTRR8</PKey><PID>00371-618-6691463-85829</PID><PIDType>5</PIDType><SID>S-1-5-21-2007573932-2563613606-1646651332</SID><SYSTEM><Manufacturer>Apple Inc.</Manufacturer><Model>iMac11,2</Model></SYSTEM><BIOS><Manufacturer>Apple Inc.</Manufacturer><Version> IM112.88Z.0057.B00.1005031455</Version><SMBIOSVersion major="2" minor="4"/><Date>20100503000000.000000+000</Date></BIOS><HWID>7DBB3607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-618-669146-01-1033-7600.0000-0932011
Installation ID: 014583550964914920502423926192932404258455712212734051
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: FTRR8
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 5/30/2011 1:24:09 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:6:2011 03:58
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAEAAgABAAEAAAACAAAABAABAAEA6GEwU/YVFh+AlkRc6HWaiDJ150d0iLYf7BVcXQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC APPLE Apple00
FACP APPLE Apple00
HPET APPLE Apple00
MCFG APPLE Apple00
ASF! APPLE Apple00
APIC APPLE Apple00
SBST APPLE Apple00
ECDT APPLE Apple00
SSDT APPLE UsbNoRmh
SSDT APPLE UsbNoRmh
SSDT APPLE UsbNoRmh
SSDT APPLE UsbNoRmh
Monday, May 30, 2011 8:34 PM
Answers
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"pearsondjp" wrote in message news:e3ee0ea0-0ab0-46d2-9f28-d233906eb612...For the past couple of days I have been receiving authenticity warnings when I start my computer. I bought my Windows 7 copy from Amazon.com and later upgraded to Professional through the Microsoft website. Could someone take a look at this diagnostic code and help me out?
Thanks!
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-479V2-YYWHX-FTRR8
Windows Product Key Hash: /Ill5oYEyJFFpr2LqVHQbu/bjbc=
Windows Product ID: 00371-618-6691463-85829
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.048
I can't see any problem with your report - was the notification showing at the time?If the notification comes and goes, this is probably due to a 'race condition' where two apps are fighting for possession of the same file - it's very difficult to troubleshoot unless there's an indicator of some kind in the Event Viewer.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Friday, June 3, 2011 6:57 PM
Monday, May 30, 2011 9:48 PMModerator
All replies
-
"pearsondjp" wrote in message news:e3ee0ea0-0ab0-46d2-9f28-d233906eb612...For the past couple of days I have been receiving authenticity warnings when I start my computer. I bought my Windows 7 copy from Amazon.com and later upgraded to Professional through the Microsoft website. Could someone take a look at this diagnostic code and help me out?
Thanks!
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-479V2-YYWHX-FTRR8
Windows Product Key Hash: /Ill5oYEyJFFpr2LqVHQbu/bjbc=
Windows Product ID: 00371-618-6691463-85829
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.048
I can't see any problem with your report - was the notification showing at the time?If the notification comes and goes, this is probably due to a 'race condition' where two apps are fighting for possession of the same file - it's very difficult to troubleshoot unless there's an indicator of some kind in the Event Viewer.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Friday, June 3, 2011 6:57 PM
Monday, May 30, 2011 9:48 PMModerator -
No reply from the Original Poster.
Issue is assumed to be resolved.
Darin MSFriday, June 3, 2011 6:57 PM -
Hi Darin , I bought a windows 7 ultimate on ebay this summer, when I received it it was boxed it was new, with the plastic still on the box
I activated it a 3 months ago and everything was fine. Now it tells me today that my windows is not authentic, but nobody opened the box before how could it be ?
here is my wga diag info :
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-P7FBH-XQMBP-XRJ89
Windows Product Key Hash: pG5iEQBAVjVPWAIqEekWw89NMxY=
Windows Product ID: 00426-068-6095393-86170
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {F2E5A5EE-9A07-4C08-82BE-1B134354EC82}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110408-1631
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F2E5A5EE-9A07-4C08-82BE-1B134354EC82}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XRJ89</PKey><PID>00426-068-6095393-86170</PID><PIDType>5</PIDType><SID>S-1-5-21-2556473909-3133925695-1221642752</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1201 </Version><SMBIOSVersion major="2" minor="5"/><Date>20100224000000.000000+000</Date></BIOS><HWID>20463407018400FE</HWID><UserLCID>0C0C</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>Est(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Version du service de licences logicielles : 6.1.7601.17514Nom : Windows(R) 7, Ultimate edition
Description : Windows Operating System - Windows(R) 7, RETAIL channel
ID d’activation : a0cde89c-3304-4157-b61c-c8ad785d1fad
ID d’application : 55c92734-d682-4d71-983e-d6ec3f16059f
PID étendu : 00426-00172-068-609539-00-3084-7601.0000-2202011
Identificateur d’installation : 015744090453873555510241656840742105795965015460910074
URL du certificat du processeur : http://go.microsoft.com/fwlink/?LinkID=88338
URL du certificat de l’ordinateur : http://go.microsoft.com/fwlink/?LinkID=88339
URL de licence d’utilisation : http://go.microsoft.com/fwlink/?LinkID=88341
URL du certificat de clé de produit : http://go.microsoft.com/fwlink/?LinkID=88340
Clé de produit partielle : XRJ89
Statut de la licence : notification
Raison de la notification : 0xC004F200 (non authentique).
Nombre de réinitialisations de Windows restant : 4
Heure approuvée : 2011-08-09 00:08:20Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:8:2011 23:50
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: PAAAAAIABAABAAEAAgADAAAAAgABAAEA6GEgfog8FT9GvIwmhDRoZZT3uOR39gqAYj3kLkk8Ns5WD+qCOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 022410 APIC1359
FACP 022410 FACP1359
HPET 022410 OEMHPET
MCFG 022410 OEMMCFG
OEMB 022410 OEMB1359
OSFR 022410 OEMOSFR
SSDT DpgPmm CpuPmTuesday, August 9, 2011 4:25 AM -
"keystar71" wrote in message news:2afe0ec3-e363-4f90-9ce8-e76307ca4167...
Hi Darin , I bought a windows 7 ultimate on ebay this summer, when I received it it was boxed it was new, with the plastic still on the box
I activated it a 3 months ago and everything was fine. Now it tells me today that my windows is not authentic, but nobody opened the box before how could it be ?
here is my wga diag info :
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-P7FBH-XQMBP-XRJ89
Windows Product Key Hash: pG5iEQBAVjVPWAIqEekWw89NMxY=
Windows Product ID: 00426-068-6095393-86170
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
Please repost your report report in your OWN NEW thread – this avoids confusion for all.Having said that....Your Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key.(all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
Please read the following stickies.... ..........
http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
and
http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b
The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
see also this post....
http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
Also - have a look at this video....
http://www.youtube.com/watch?v=hzqNNiOM0cs
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothTuesday, August 9, 2011 10:30 AMModerator