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Windows 7 Genuine Copy Problems ??? RRS feed

  • Question

  • For the past couple of days I have been receiving authenticity warnings when I start my computer. I bought my Windows 7 copy from Amazon.com and later upgraded to Professional through the Microsoft website. Could someone take a look at this diagnostic code and help me out?
    Thanks!

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-479V2-YYWHX-FTRR8
    Windows Product Key Hash: /Ill5oYEyJFFpr2LqVHQbu/bjbc=
    Windows Product ID: 00371-618-6691463-85829
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {0A5845F4-7CBF-44D4-9F70-7F299DFD8032}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.110408-1633
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0A5845F4-7CBF-44D4-9F70-7F299DFD8032}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FTRR8</PKey><PID>00371-618-6691463-85829</PID><PIDType>5</PIDType><SID>S-1-5-21-2007573932-2563613606-1646651332</SID><SYSTEM><Manufacturer>Apple Inc.</Manufacturer><Model>iMac11,2</Model></SYSTEM><BIOS><Manufacturer>Apple Inc.</Manufacturer><Version>   IM112.88Z.0057.B00.1005031455</Version><SMBIOSVersion major="2" minor="4"/><Date>20100503000000.000000+000</Date></BIOS><HWID>7DBB3607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-618-669146-01-1033-7600.0000-0932011
    Installation ID: 014583550964914920502423926192932404258455712212734051
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: FTRR8
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 5/30/2011 1:24:09 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:6:2011 03:58
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAEAAAACAAAABAABAAEA6GEwU/YVFh+AlkRc6HWaiDJ150d0iLYf7BVcXQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            APPLE         Apple00
      FACP            APPLE         Apple00
      HPET            APPLE         Apple00
      MCFG            APPLE         Apple00
      ASF!            APPLE         Apple00
      APIC            APPLE         Apple00
      SBST            APPLE         Apple00
      ECDT            APPLE         Apple00
      SSDT            APPLE         UsbNoRmh
      SSDT            APPLE         UsbNoRmh
      SSDT            APPLE         UsbNoRmh
      SSDT            APPLE         UsbNoRmh


    Monday, May 30, 2011 8:34 PM

Answers

  • "pearsondjp" wrote in message news:e3ee0ea0-0ab0-46d2-9f28-d233906eb612...
    For the past couple of days I have been receiving authenticity warnings when I start my computer. I bought my Windows 7 copy from Amazon.com and later upgraded to Professional through the Microsoft website. Could someone take a look at this diagnostic code and help me out?
    Thanks!

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-479V2-YYWHX-FTRR8
    Windows Product Key Hash: /Ill5oYEyJFFpr2LqVHQbu/bjbc=
    Windows Product ID: 00371-618-6691463-85829
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.048



    I can't see any problem with your report - was the notification showing at the time?
    If the notification comes and goes, this is probably due to a 'race condition' where two apps are fighting for possession of the same file - it's very difficult to troubleshoot unless there's an indicator of some kind in the Event Viewer.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, May 30, 2011 9:48 PM
    Moderator

All replies

  • "pearsondjp" wrote in message news:e3ee0ea0-0ab0-46d2-9f28-d233906eb612...
    For the past couple of days I have been receiving authenticity warnings when I start my computer. I bought my Windows 7 copy from Amazon.com and later upgraded to Professional through the Microsoft website. Could someone take a look at this diagnostic code and help me out?
    Thanks!

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-479V2-YYWHX-FTRR8
    Windows Product Key Hash: /Ill5oYEyJFFpr2LqVHQbu/bjbc=
    Windows Product ID: 00371-618-6691463-85829
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.048



    I can't see any problem with your report - was the notification showing at the time?
    If the notification comes and goes, this is probably due to a 'race condition' where two apps are fighting for possession of the same file - it's very difficult to troubleshoot unless there's an indicator of some kind in the Event Viewer.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, May 30, 2011 9:48 PM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Friday, June 3, 2011 6:57 PM
  • Hi Darin , I bought a windows 7 ultimate on ebay this summer, when I received it it was boxed it was new, with the plastic still on the box

    I activated it a 3 months ago and everything was fine. Now it tells me today that my windows is not authentic, but nobody opened the box before how could it be ?

     

    here is my wga diag info :

     

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-P7FBH-XQMBP-XRJ89
    Windows Product Key Hash: pG5iEQBAVjVPWAIqEekWw89NMxY=
    Windows Product ID: 00426-068-6095393-86170
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {F2E5A5EE-9A07-4C08-82BE-1B134354EC82}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110408-1631
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F2E5A5EE-9A07-4C08-82BE-1B134354EC82}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XRJ89</PKey><PID>00426-068-6095393-86170</PID><PIDType>5</PIDType><SID>S-1-5-21-2556473909-3133925695-1221642752</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1201   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100224000000.000000+000</Date></BIOS><HWID>20463407018400FE</HWID><UserLCID>0C0C</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>Est(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Version du service de licences logicielles : 6.1.7601.17514

    Nom : Windows(R) 7, Ultimate edition
    Description : Windows Operating System - Windows(R) 7, RETAIL channel
    ID d’activation : a0cde89c-3304-4157-b61c-c8ad785d1fad
    ID d’application : 55c92734-d682-4d71-983e-d6ec3f16059f
    PID étendu : 00426-00172-068-609539-00-3084-7601.0000-2202011
    Identificateur d’installation : 015744090453873555510241656840742105795965015460910074
    URL du certificat du processeur : http://go.microsoft.com/fwlink/?LinkID=88338
    URL du certificat de l’ordinateur : http://go.microsoft.com/fwlink/?LinkID=88339
    URL de licence d’utilisation : http://go.microsoft.com/fwlink/?LinkID=88341
    URL du certificat de clé de produit : http://go.microsoft.com/fwlink/?LinkID=88340
    Clé de produit partielle : XRJ89
    Statut de la licence : notification
    Raison de la notification : 0xC004F200 (non authentique).
    Nombre de réinitialisations de Windows restant : 4
    Heure approuvée : 2011-08-09 00:08:20

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:8:2011 23:50
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: PAAAAAIABAABAAEAAgADAAAAAgABAAEA6GEgfog8FT9GvIwmhDRoZZT3uOR39gqAYj3kLkk8Ns5WD+qC

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   022410  APIC1359
      FACP   022410  FACP1359
      HPET   022410  OEMHPET
      MCFG   022410  OEMMCFG
      OEMB   022410  OEMB1359
      OSFR   022410  OEMOSFR
      SSDT   DpgPmm  CpuPm

     


    Tuesday, August 9, 2011 4:25 AM
  • "keystar71" wrote in message news:2afe0ec3-e363-4f90-9ce8-e76307ca4167...

    Hi Darin , I bought a windows 7 ultimate on ebay this summer, when I received it it was boxed it was new, with the plastic still on the box

    I activated it a 3 months ago and everything was fine. Now it tells me today that my windows is not authentic, but nobody opened the box before how could it be ?

     

    here is my wga diag info :

     

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-P7FBH-XQMBP-XRJ89
    Windows Product Key Hash: pG5iEQBAVjVPWAIqEekWw89NMxY=
    Windows Product ID: 00426-068-6095393-86170
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001


     
     
    Please repost your report report in your OWN NEW thread – this avoids confusion for all.
     
    Having said that....
    Your Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key.(all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)

    Please read the following stickies.... ..........

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

    and

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b

    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.

    see also this post....

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9


    Also - have a look at this video....


    http://www.youtube.com/watch?v=hzqNNiOM0cs


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, August 9, 2011 10:30 AM
    Moderator