Answered by:
CRM 4.0 Update Rollup 5 failing on Reports

Question
-
so I was trying to install Update Rollup 5, and it failed with this error:
17:03:35|Verbose| Update Rollup 5 (KB970141) Was Not Completed Successfully.
17:03:35| Info| Microsoft Dynamics CRM Server update was not completed successfully because of the following problems:
Action Microsoft.Crm.UpdateWrapper.ReportsUpdateAction failed.
systemuser With Id = efcaaf53-36c5-db11-8932-00110967d56e Does Not Exist
Has anyone seen this before? The server is Windows Server 2003x32 with SQL Server 2008 installed on it.Tuesday, July 7, 2009 9:10 PM
Answers
-
Wayne,
There was a similar question
Jim Wang - MVP Dynamics CRM - http://jianwang.blogspot.com, http://mscrm.cn- Marked as answer by Wayne Walton Wednesday, July 8, 2009 1:15 PM
Tuesday, July 7, 2009 9:21 PMModerator
All replies
-
Wayne,
There was a similar question
Jim Wang - MVP Dynamics CRM - http://jianwang.blogspot.com, http://mscrm.cn- Marked as answer by Wayne Walton Wednesday, July 8, 2009 1:15 PM
Tuesday, July 7, 2009 9:21 PMModerator -
Thanks Jim, that resolved my issue as well. Now I just need to see why the reports themselves are failing to run... Error Description: An error has occurred during report processing. (rsProcessingAborted) Error Details: An error has occurred during report processing. (rsProcessingAborted) Full Stack: [ReportServerException: For more information about this error navigate to the report server on the local server machine, or enable remote errors] [ReportServerException: Cannot create a connection to data source 'DataSource1'. (rsErrorOpeningConnection)] [ReportServerException: An error has occurred during report processing. (rsProcessingAborted)] at Microsoft.Reporting.WebForms.ServerReport.GetExecutionInfo() at Microsoft.Reporting.WebForms.ServerReport.GetDataSources(Boolean& allCredentialsSet) at Microsoft.Reporting.WebForms.ServerReport.GetDataSources() at Microsoft.Crm.Web.Reporting.SrsReportViewer.SetExecutionCredentials(ServerReport report) [CrmReportingException: An error has occurred during report processing. (rsProcessingAborted)] at Microsoft.Crm.Web.Reporting.SrsReportViewer.SetExecutionCredentials(ServerReport report) at Microsoft.Crm.Web.Reporting.SrsReportViewer.ConfigurePage() at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e) at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) [HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown.] at System.Web.UI.Page.HandleError(Exception e) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context) at System.Web.UI.Page.ProcessRequest(HttpContext context) at ASP.arkesystems_crmreports_rsviewer_reportviewer_aspx.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) Other Message: Error Number: 0x80040494 Source File: Not available Line Number: Not available Request URL: http://%reportURL%/%CompanyName%/CRMReports/rsviewer/reportviewer.aspx
Wednesday, July 8, 2009 1:17 PM -
Will the report run directly from the report server?
If you use the SRSS Data Connector, run a repair and see if that corrects the issue. there was one update a while back that caused some problems with the Data Connector and running the repair corrected it. You can also try a IIS reset on the report server. If neither of these correct the issue, I would reboot the CRM and SQL server to see if that corrects the issue.
Best Regards, DonnaWednesday, July 8, 2009 3:08 PM