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Office validation RRS feed

  • Question

  • Hi!  I bought this laptop about a year on ebay ago and suddenly I have been getting messages when I opened Word that the software was not valid.  I downloaded the diagnostic tool and it confirmed it.  Can you help?

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-YQQTB-FWK9V-932CC
    Windows Product Key Hash: L1zPFFvNQ04Nunm9BorPaqFl4jI=
    Windows Product ID: 89580-OEM-7332132-00031
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010100.2.0.001
    ID: {8CDF26C7-AB1B-4946-AF19-B3C349524246}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.090803-2339
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): 00000000-80000003
    Version: 6.0.6001.18152

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8CDF26C7-AB1B-4946-AF19-B3C349524246}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010100.2.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-932CC</PKey><PID>89580-OEM-7332132-00031</PID><PIDType>2</PIDType><SID>S-1-5-21-603000917-4199486970-1317495324</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D630                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="4"/><Date>20080403000000.000000+000</Date></BIOS><HWID>65313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65235</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, Ultimate edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: 5e802570-4657-4e84-bfbc-6a0e531b84af
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89580-00146-321-300031-02-1033-6001.0000-0272009
    Installation ID: 010852925223593811990546861584091294038354262185074763
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 932CC
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAIAAQABAAAAAwABAAEA6GFo3dG4iHo8DPyQRoOufLzXkIXy9IIDGn+CGaxWKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            DELL          M08   
      FACP            DELL          M08   
      HPET            DELL          M08   
      MCFG            DELL          M08   
      ASF!            DELL          M08   
      TCPA                   
      SLIC            _ASUS_        Notebook
      SSDT            PmRef        CpuPm


    Thanks in advance for your help.

    Jim Jones
    Tuesday, November 10, 2009 1:29 AM

Answers

  • Hello Jim Jones 117,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK

    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005


    As you suspected, your Dell Latitude D630 laptop has a nongenuine installation of Office Enterprise 2007.  Your computer's current installation of Office Enterprise 2007 is a Volume Licensing installation, and the installation was done with an Invalid Volume Licensing Product Key (VLK).

    Invalid VLK means that the product key used to install Office Enterprise 2007 was never a genuine product key issued by Microsoft.  This invalid key was instead made by a pirating program known as a Key generator, or keygen for short.

    If your use of the volume licensing software on the computer is in association with a business, educational, or governmental entity, please contact your IT department for further information.

    As an individual consumer purchasing this copy of Office Enterprise 2007 already installed on the laptop from a seller, your would seem to be the victim of the type of software counterfeiting known as "hard disk loading," in that you received a computer with the program already loaded and no documentation, no reinstallation discs, and no Certificate of Authenticity.  You should not have been sold Volume Licensing software and should certainly not have been given this invalid key by the seller.  Normally we would recommend that you take this up with the seller of the program or the laptop, but in your case it's doubtful that you would have any recourse thru eBay becuase the time for filing a dispute has long since passed.

    Please have a look at the FAQ to see if you qualify for participation in the Office Genuine Offer for discounted or complimentary replacement of your nongenuine Office:  
    http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EKNAC  In order to participate in the complimentary offer, your eBay transaction would need to have included high quality counterfeit Office discs.

    If you would like to participate in the Office Genuine Offer, please click the Learn More Online link being displayed on your screen by the OGA Notifier utility.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, November 10, 2009 1:44 AM

All replies

  • Hello Jim Jones 117,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK

    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005


    As you suspected, your Dell Latitude D630 laptop has a nongenuine installation of Office Enterprise 2007.  Your computer's current installation of Office Enterprise 2007 is a Volume Licensing installation, and the installation was done with an Invalid Volume Licensing Product Key (VLK).

    Invalid VLK means that the product key used to install Office Enterprise 2007 was never a genuine product key issued by Microsoft.  This invalid key was instead made by a pirating program known as a Key generator, or keygen for short.

    If your use of the volume licensing software on the computer is in association with a business, educational, or governmental entity, please contact your IT department for further information.

    As an individual consumer purchasing this copy of Office Enterprise 2007 already installed on the laptop from a seller, your would seem to be the victim of the type of software counterfeiting known as "hard disk loading," in that you received a computer with the program already loaded and no documentation, no reinstallation discs, and no Certificate of Authenticity.  You should not have been sold Volume Licensing software and should certainly not have been given this invalid key by the seller.  Normally we would recommend that you take this up with the seller of the program or the laptop, but in your case it's doubtful that you would have any recourse thru eBay becuase the time for filing a dispute has long since passed.

    Please have a look at the FAQ to see if you qualify for participation in the Office Genuine Offer for discounted or complimentary replacement of your nongenuine Office:  
    http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EKNAC  In order to participate in the complimentary offer, your eBay transaction would need to have included high quality counterfeit Office discs.

    If you would like to participate in the Office Genuine Offer, please click the Learn More Online link being displayed on your screen by the OGA Notifier utility.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, November 10, 2009 1:44 AM
  • Dan,

    Thank you for your assistance.  I plan on uninstalling it and purchasing Microsoft Home and Student 2007, which is all I really need anyway.

    Thanks again!

    Jim Jones
    Tuesday, November 10, 2009 4:47 AM