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"No KMS could be contacted"? RRS feed

  • Question

  • Could someone please help me with this problem on Windows 7 Enterprise x64? Not sure why this started to happen all of a sudden, i've been running this install for over a year without too much trouble. I did update my BIOS and put in a new SSD recently, maybe the computer is no longer recognized or something. It's a legit copy of course.

    "Windows Could not be Activated

    If you contine to see this error message contact your system administrator or technical support for assistance.

    Error:
    0xC004F074

    Description: The Software Licensing service reported that the compter could not be activated. No Key Managment Service (KMS) could be contacted. Please see the Application Even Log for additional information."

    I looked in the event log, but i couldnt see anything about this problem, maybe i dont know where to look.. i looked in the place where it says Key Managment Service, but nothing was reported there.. Thanks.

    Sunday, September 30, 2012 6:10 PM

Answers

  • KMS Activation requires connection to a dedicated KMS server owned by the license-owner.

    If you purchased this key retail, you bought a counterfeit - ALL Enterprise licenses are Volume-only, and sold only in bulk to organisations for use on their own machines.

     It's possible that you acquired this through your company or college - in which case you should conntact your System Administrator for assistance.

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
     Once saved, run the tool.
    Click on the Continue button, which will produce the report.
     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Sunday, September 30, 2012 7:07 PM
    Moderator

All replies

  • KMS Activation requires connection to a dedicated KMS server owned by the license-owner.

    If you purchased this key retail, you bought a counterfeit - ALL Enterprise licenses are Volume-only, and sold only in bulk to organisations for use on their own machines.

     It's possible that you acquired this through your company or college - in which case you should conntact your System Administrator for assistance.

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
     Once saved, run the tool.
    Click on the Continue button, which will produce the report.
     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Sunday, September 30, 2012 7:07 PM
    Moderator
  • well it wasnt activated from the start, just before it expired i decided to buy it (purchased the key directly from MS). I've used this copy for over a year, without running into any activation problems.

    License Status: Additional grace period (KMS license expired or hardware out of tolerance)

    maybe it's because i updated bios, overclocked the cpu and changed SSD drive.. I dont know what the licensing program is looking for, maybe it sees it as a new computer and my license has expired becuase of that.



    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
    Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
    Windows Product ID: 00392-918-5000002-85303
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7601.2.00010100.1.0.004
    ID: {A72FEF17-1035-4D38-8D1A-E32347BE60DC}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Enterprise
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A72FEF17-1035-4D38-8D1A-E32347BE60DC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85303</PID><PIDType>1</PIDType><SID>S-1-5-21-617089330-3565738720-1803183632</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>3302</Version><SMBIOSVersion major="2" minor="6"/><Date>20120515000000.000000+000</Date></BIOS><HWID>9A943C07018400FE</HWID><UserLCID>041D</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Enterprise edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
    Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00392-00170-918-500000-03-1053-7601.0000-1992011
    Installation ID: 002713683912113390183375112075991503603896485602195255
    Partial Product Key: HVTHH
    License Status: Additional grace period (KMS license expired or hardware out of tolerance)
    Time remaining: 38580 minute(s) (26 day(s))
    Remaining Windows rearm count: 2
    Trusted time: 2012-10-01 00:14:25
    Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OAAAAAEAAQABAAEAAgAFAAAAAgABAAEAln2IGncWGl1E3VjDrIsOp8joTpHKxLFsi3LyfGS/LnM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            ALASKA        A M I
      FACP            ALASKA        A M I
      HPET            ALASKA        A M I
      MCFG            ALASKA        A M I
      SSDT            SataRe        SataTabl
      SSDT            SataRe        SataTabl
      SSDT            SataRe        SataTabl


    Sunday, September 30, 2012 10:26 PM
  • As I stated before - it is not possible to purchase single licenses for Windows Enterprise editions by retail.

    It never has been, and never will be.

    The ONLY legal way a private user can end up with Enterprise  is to purchase through either MSDNAA or the HUP (i.e. their employer).

    MS do NOT sell Enterprise direct through their outlets to individuals.

    It is NOT usually possible to convert Trial versions of Windows to Licensed versions - to prevent too-easy counterfeiting. The requirement is always to clean-install the licensed version.

    The highest version of Windows 7 available in single-license form is Ultimate - which is functionally identical to Enterprise.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, September 30, 2012 10:38 PM
    Moderator