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Outlook 2007 RRS feed

  • Question

  • After installing OneCare, Outlook 2007 stopped sending and receiving.  I deleted the email accounts and set them up as new, still can't send or receive. No error messages are received, processing seems get into a loop that does not end.  Any advice?

    Saturday, August 30, 2008 7:08 PM

Answers

All replies

  • If you turn off the One Care firewall are you able to send and receive mail?

    Sunday, August 31, 2008 2:17 PM
    Moderator
  • OneCare should not impact Outlook in any way, but the problem you are describing could happen if you have another security product active, particularly another firewall.

    If you have no other firewall, antivirus or anti-spyware programs installed, please contact support for help.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

    Tuesday, September 2, 2008 4:57 PM
    Moderator