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turn-on RRS feed

  • Question

  • Hi there everyone,
       If someone can help me I am having problems with the turn on part.
    Everytime that I go to turn on it tells me there is a problem.
    Can someone out there tell me how to get it on please.
    Taylor and Shirly
    Friday, April 4, 2008 9:43 PM

Answers

  • Do you mean that you get the following with OneCare?

    Red OneCare system tray icon and error:

    "OneCare has encountered a problem and might not be protecting this PC"

     

    Check the date and time on your PC.

     

    If the date and time are accurate, the permissions on the OneCare folder may need to be reset by using the following steps

     

    1. Click Start->Run->Type “CMD(In Vista, type cmd in the search box, but don't hit enter and then right click command.exe and select and “Run as Administrator”)
    2. Type    CACLS "C:\Program Files\Microsoft Windows OneCare Live" /t /g administrators:f
    3. Type “Y” when prompted.
    4. Restart the machine

     

    -steve

     

    Saturday, April 5, 2008 12:38 AM
    Moderator