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This copy of windows is not genuine Build 7601 RRS feed

  • Question

  • This started this morning. I was watching the news on my tuner card. The background turned black and a popup told me windows was not genuine. Purchased the oem version disc from Newegg a month ago. Does this mean something glitched and I will need to do a fresh install?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: (Removed key)
    Windows Product Key Hash: (Removed hash)
    Windows Product ID: 00426-OEM-9154394-34968
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {9D6D581D-ABC8-4F0F-9960-0C2F3B9DB53A}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9D6D581D-ABC8-4F0F-9960-0C2F3B9DB53A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-*****</PKey><PID>00426-OEM-9154394-34968</PID><PIDType>3</PIDType><SID>S-1-5-21-213353273-649636462-2447999057</SID><SYSTEM><Manufacturer>INTEL</Manufacturer><Model>DP45SG</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>SGP4510H.86A.0125.2010.0121.1927</Version><SMBIOSVersion major="2" minor="4"/><Date>20100121000000.000000+000</Date></BIOS><HWID>0C830300010000F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:25:2012 02:00
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    N/A, hr = 0x8007000d

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INTEL  DP45SG
      FACP   INTEL  DP45SG
      HPET   INTEL   DP45SG 
      MCFG   INTEL   DP45SG 
      ASPT   INTEL   PerfTune
      WDTT   INTEL   DP45SG 

    Tuesday, September 25, 2012 12:22 AM

Answers

  • At this point I think it would be just as easy to backup my files to an ext hd and perform a fresh install. If a glitch caused this much trouble, it could happen again. Seeing how many other posts there are here with similar issues, you have your hands full. I do thank you and your team for the assistance in trying to solve this problem. Thank you again.
    Tuesday, September 25, 2012 11:45 PM

All replies

  • no need to edit the report

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid.

    try recreating the licensing store:

    Recreate the Licensing Store

        1) Click Start button.

        2) Type: CMD.exe into the 'Search programs and files' field

        3) Right-Click on CMD.exe and select Run as Administrator

        4) Type: net stop sppsvc   (It may ask you if you are sure, select yes)

        Note: the Software Protection service may not be running, this is ok.

        5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform

        6) Type: rename tokens.dat tokens.bar

        7) Type: cd %windir%\system32

        8) Type: net start sppsvc

        9) Type: slui.exe

        10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.

     

    Reboot, then run MGADiag again, and post the report

    Tuesday, September 25, 2012 1:08 AM
    Answerer
  • When I tried to reactivate it it gave an error: "A problem occured when Windows tried to activate. Error Code 0x8007000D."

    Edit: I just ran sfc and it told me it found errors but couldn't fix them. Should I post that log file here also?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-JF8PW-B4H7Q-T68KW
    Windows Product Key Hash: tuA8BQP3AGzNa+w6BkhUmqL2ZGU=
    Windows Product ID: 00426-OEM-9154394-34968
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {9D6D581D-ABC8-4F0F-9960-0C2F3B9DB53A}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9D6D581D-ABC8-4F0F-9960-0C2F3B9DB53A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-T68KW</PKey><PID>00426-OEM-9154394-34968</PID><PIDType>3</PIDType><SID>S-1-5-21-213353273-649636462-2447999057</SID><SYSTEM><Manufacturer>INTEL</Manufacturer><Model>DP45SG</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>SGP4510H.86A.0125.2010.0121.1927</Version><SMBIOSVersion major="2" minor="4"/><Date>20100121000000.000000+000</Date></BIOS><HWID>0C830300010000F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:25:2012 02:00
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    N/A, hr = 0x8007000d

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INTEL  DP45SG
      FACP   INTEL  DP45SG
      HPET   INTEL   DP45SG 
      MCFG   INTEL   DP45SG 
      ASPT   INTEL   PerfTune
      WDTT   INTEL   DP45SG 


    • Edited by tjones965 Tuesday, September 25, 2012 1:43 AM
    Tuesday, September 25, 2012 1:35 AM
  • You can't post files here - but you can upload them to your public SkyDrive and post a link.

    As far as your 8007000D error is concerned...

     

    See if this helps

    http://support.microsoft.com/kb/2230957



    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, September 25, 2012 8:58 AM
    Moderator
  • I tried the microsoft fixit but I get the same error when trying to activate after rebooting. I uploaded the cbs.log from running sfc. Here is the link- https://skydrive.live.com/redir?resid=7E13BBD5AED7C287!106&authkey=!AEsH_YWY0eAQeCk

    Let me know if it doesn't work. This is starting to look like a critical error that can only be fixed with a format and reinstall of the os. Thank you for your time.



    • Edited by tjones965 Tuesday, September 25, 2012 11:32 AM
    Tuesday, September 25, 2012 11:29 AM
  • Nah - with any luck it'll be easy :).

    Interesting SFC log, that.

    There is an error in there -

    2012-09-24 20:16:01, Info                  CSI    000002ed [SR] Cannot repair member file [l:22{11}]"msvcr90.dll" of Microsoft.VC90.CRT, Version = 9.0.30729.4940, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
    

    Which the system claims to have repaired, but which as far as I can tell, it shouldn't have been able to.

    It also did a fair amount of other cleanup work.

    Please run another SFC and post the new log - it may show something new.

    (Meanwhile, I'll see if I can come up with a repair procedure if the error repeats as I expect it to.)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, September 25, 2012 11:48 AM
    Moderator
  • I'm running this via remote desktop from work. I ran sfc again and it now says "Windows Resource Protection did not find any integrity violations". Here is the log file- https://skydrive.live.com/redir?resid=7E13BBD5AED7C287!108&authkey=!AEWkI8ES8h_jMi8

    Thank you for your time and help with this.

    Tuesday, September 25, 2012 1:12 PM
  • I'd have expected the 8007000d error to show up with other errors than the Invalid Data in slmgr.vbs - I suspect that this means that permissions for some files or folders (or registry entries) are mangled, or that some have been set to read-only status

    Please run the following commands, and post the results.

    ICACLS C:\Windows\ServiceProfiles\NetworkService\AppData

    ICACLS C:\Windows\ServiceProfiles\Networkservice

    ICACLS C:\Windows\ServiceProfiles

    ICACLS C:\Windows

    ICACLS C:\Windows\System32

    DIR C:\Windows\System32 /ar /s


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Tuesday, September 25, 2012 1:51 PM
    Moderator
  • Each of the icacls commands gave me "Successfully processed 1 files: Failed processing 0 files".

    The dir command gave me

    c:\windows\system32\Macromed\Flash\Flash64_11_4_402_265.ocx

    c:\windows\system32\restore\MachineGuid.txt

    Tuesday, September 25, 2012 2:49 PM
  • Sorry - I actually need to see the output from the ICACLS commands :)

      Here are some instructions to make life easier :)

    1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, September 25, 2012 2:54 PM
    Moderator
  • Sorry. Wasn't aware that you could copy and paste within a command prompt.



    C:\Windows\system32>ICACLS C:\Windows\ServiceProfiles\NetworkService\AppData
    C:\Windows\ServiceProfiles\NetworkService\AppData NT AUTHORITY\SYSTEM:(I)(OI)(CI)(F)
                                                      BUILTIN\Administrators:(I)(OI)(CI)(F)
                                                      NT AUTHORITY\NETWORK SERVICE:(I)(OI)(CI)(F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>
    C:\Windows\system32>ICACLS C:\Windows\ServiceProfiles\Networkservice
    C:\Windows\ServiceProfiles\Networkservice NT AUTHORITY\SYSTEM:(OI)(CI)(F)
                                              BUILTIN\Administrators:(OI)(CI)(F)
                                              NT AUTHORITY\NETWORK SERVICE:(OI)(CI)(F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>
    C:\Windows\system32>ICACLS C:\Windows\ServiceProfiles
    C:\Windows\ServiceProfiles NT SERVICE\TrustedInstaller:(I)(F)
                               NT SERVICE\TrustedInstaller:(I)(CI)(IO)(F)
                               NT AUTHORITY\SYSTEM:(I)(F)
                               NT AUTHORITY\SYSTEM:(I)(OI)(CI)(IO)(F)
                               BUILTIN\Administrators:(I)(F)
                               BUILTIN\Administrators:(I)(OI)(CI)(IO)(F)
                               BUILTIN\Users:(I)(RX)
                               BUILTIN\Users:(I)(OI)(CI)(IO)(GR,GE)
                               CREATOR OWNER:(I)(OI)(CI)(IO)(F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>
    C:\Windows\system32>ICACLS C:\Windows
    C:\Windows NT SERVICE\TrustedInstaller:(F)
               NT SERVICE\TrustedInstaller:(CI)(IO)(F)
               NT AUTHORITY\SYSTEM:(M)
               NT AUTHORITY\SYSTEM:(OI)(CI)(IO)(F)
               BUILTIN\Administrators:(M)
               BUILTIN\Administrators:(OI)(CI)(IO)(F)
               BUILTIN\Users:(RX)
               BUILTIN\Users:(OI)(CI)(IO)(GR,GE)
               CREATOR OWNER:(OI)(CI)(IO)(F)

    Successfully processed 1 files; Failed processing 0 files


    C:\Windows\system32>ICACLS C:\Windows\ServiceProfiles\NetworkService\AppData
    C:\Windows\ServiceProfiles\NetworkService\AppData NT AUTHORITY\SYSTEM:(I)(OI)(CI)(F)
                                                      BUILTIN\Administrators:(I)(OI)(CI)(F)
                                                      NT AUTHORITY\NETWORK SERVICE:(I)(OI)(CI)(F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>
    C:\Windows\system32>ICACLS C:\Windows\ServiceProfiles\Networkservice
    C:\Windows\ServiceProfiles\Networkservice NT AUTHORITY\SYSTEM:(OI)(CI)(F)
                                              BUILTIN\Administrators:(OI)(CI)(F)
                                              NT AUTHORITY\NETWORK SERVICE:(OI)(CI)(F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>
    C:\Windows\system32>ICACLS C:\Windows\ServiceProfiles
    C:\Windows\ServiceProfiles NT SERVICE\TrustedInstaller:(I)(F)
                               NT SERVICE\TrustedInstaller:(I)(CI)(IO)(F)
                               NT AUTHORITY\SYSTEM:(I)(F)
                               NT AUTHORITY\SYSTEM:(I)(OI)(CI)(IO)(F)
                               BUILTIN\Administrators:(I)(F)
                               BUILTIN\Administrators:(I)(OI)(CI)(IO)(F)
                               BUILTIN\Users:(I)(RX)
                               BUILTIN\Users:(I)(OI)(CI)(IO)(GR,GE)
                               CREATOR OWNER:(I)(OI)(CI)(IO)(F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>
    C:\Windows\system32>ICACLS C:\Windows
    C:\Windows NT SERVICE\TrustedInstaller:(F)
               NT SERVICE\TrustedInstaller:(CI)(IO)(F)
               NT AUTHORITY\SYSTEM:(M)
               NT AUTHORITY\SYSTEM:(OI)(CI)(IO)(F)
               BUILTIN\Administrators:(M)
               BUILTIN\Administrators:(OI)(CI)(IO)(F)
               BUILTIN\Users:(RX)
               BUILTIN\Users:(OI)(CI)(IO)(GR,GE)
               CREATOR OWNER:(OI)(CI)(IO)(F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>
    C:\Windows\system32>ICACLS C:\Windows\System32
    C:\Windows\System32 NT SERVICE\TrustedInstaller:(F)
                        NT SERVICE\TrustedInstaller:(CI)(IO)(F)
                        NT AUTHORITY\SYSTEM:(M)
                        NT AUTHORITY\SYSTEM:(OI)(CI)(IO)(F)
                        BUILTIN\Administrators:(M)
                        BUILTIN\Administrators:(OI)(CI)(IO)(F)
                        BUILTIN\Users:(RX)
                        BUILTIN\Users:(OI)(CI)(IO)(GR,GE)
                        CREATOR OWNER:(OI)(CI)(IO)(F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>
    C:\Windows\system32>DIR C:\Windows\System32 /ar /s
     Volume in drive C is DISK1
     Volume Serial Number is 5A53-AC32

     Directory of C:\Windows\System32\Macromed\Flash

    08/25/2012  03:09 PM        12,994,248 Flash64_11_4_402_265.ocx
                   1 File(s)     12,994,248 bytes

     Directory of C:\Windows\System32\restore

    08/24/2012  08:50 PM                76 MachineGuid.txt
                   1 File(s)             76 bytes

         Total Files Listed:
                   2 File(s)     12,994,324 bytes
                   0 Dir(s)  811,793,080,320 bytes free

    C:\Windows\system32>

    Tuesday, September 25, 2012 5:43 PM
  • That all seems to be as it should be.

    Please run the following commands and post the results.

    DIR %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform

    DIR C:\Windows\System32\7b*.*

    ICACLS C:\Windows\System32\7b*.*

    REG QUERY HKU

    DIR C:\Windows /AL /S


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, September 25, 2012 7:36 PM
    Moderator
  • Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>DIR %windir%\ServiceProfiles\NetworkService\AppData\Roaming\
    Microsoft\SoftwareProtectionPlatform
     Volume in drive C is DISK1
     Volume Serial Number is 5A53-AC32

     Directory of C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsof
    t\SoftwareProtectionPlatform

    09/24/2012  08:32 PM    <DIR>          .
    09/24/2012  08:32 PM    <DIR>          ..
    07/13/2009  11:46 PM    <DIR>          Cache
    09/24/2012  06:45 PM         7,232,429 tokens.bar
    09/24/2012  08:32 PM         4,298,635 tokens.dat
                   2 File(s)     11,531,064 bytes
                   3 Dir(s)  811,792,015,360 bytes free

    C:\Windows\system32>
    C:\Windows\system32>DIR C:\Windows\System32\7b*.*
     Volume in drive C is DISK1
     Volume Serial Number is 5A53-AC32

     Directory of C:\Windows\System32

    File Not Found

    C:\Windows\system32>
    C:\Windows\system32>ICACLS C:\Windows\System32\7b*.*
    C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d
    -8115-601632D005A0 NT AUTHORITY\SYSTEM:(I)(F)

                       BUILTIN\Administrators:(I)(F)

                       BUILTIN\Users:(I)(RX)

    C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d
    -8115-601632D005A0 NT AUTHORITY\SYSTEM:(I)(F)

                       BUILTIN\Administrators:(I)(F)

                       BUILTIN\Users:(I)(RX)

    Successfully processed 2 files; Failed processing 0 files

    C:\Windows\system32>
    C:\Windows\system32>REG QUERY HKU

    HKEY_USERS\.DEFAULT
    HKEY_USERS\S-1-5-19
    HKEY_USERS\S-1-5-20
    HKEY_USERS\S-1-5-21-213353273-649636462-2447999057-1001
    HKEY_USERS\S-1-5-21-213353273-649636462-2447999057-1001_Classes
    HKEY_USERS\S-1-5-21-213353273-649636462-2447999057-1003
    HKEY_USERS\S-1-5-21-213353273-649636462-2447999057-1003_Classes
    HKEY_USERS\S-1-5-18

    C:\Windows\system32>
    C:\Windows\system32>DIR C:\Windows /AL /S
     Volume in drive C is DISK1
     Volume Serial Number is 5A53-AC32
    File Not Found

    C:\Windows\system32>
    Tuesday, September 25, 2012 7:46 PM
  • That seems to be normal as well.

    It  sounds as if the problem is registry permissions or corruption.

    The trick is going to be to find out where :(

    Do you fancy a long haul, or would you rather do a repair install? - check out the procedures here....

    http://www.sevenforums.com/tutorials/3413-repair-install.html


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, September 25, 2012 8:00 PM
    Moderator
  • At this point I think it would be just as easy to backup my files to an ext hd and perform a fresh install. If a glitch caused this much trouble, it could happen again. Seeing how many other posts there are here with similar issues, you have your hands full. I do thank you and your team for the assistance in trying to solve this problem. Thank you again.
    Tuesday, September 25, 2012 11:45 PM
  • 'your team'?? I wish:)

    I'm a user, just as you are - the only MS 'resident' in these forums was let go at the end of July. I just happen to have read a few thousand MGADiag reports, and fixed many of them one way or another (and hopefully getting better at it all the time)

    When you consider the number of Win7 installations, the failure rate is really extraordinarily low - at least the ones that make it to the forums, anyhow. There are/have been over 630million legitimate Win7 installations according to the latest figures - and we see about 20-30 cases a week in this forum, many caused by either malware or Registry 'cleaners', and many also caused by truly non-genuine installs. The latter seem to be falling off currently - at one time they were possibly 30-40% of the threads here, now the number is down to about 10% (from memory). If you add another 50 or so a week in the Answers forums, and about 20 a week in one of the larger independent forums, and it's still only around 100 per week in English (although we do get a number of language installations here, the work is conducted in English), out of perhaps 200 million. Repeat custom is almost nil :) (I can only think of two cases - one caused by a triumph of hope over reality in purchasing from eBay, and the other by attempting to install variations of Activation Exploits into the same machine)

    As for the number of counterfeit installs - who knows? - but I wouldn't be at all surprised if it totalled more than 100million worldwide, mostly in 3rd world countries, but a significant number in 1st world countries as well.  For obvious reasons, most of those will avoid coming here if they actually know about the counterfeit, but we see a number of people who have been screwed by 'repair shops', or a friend's efforts, and have no idea until we tell them that they have a counterfeit.

    ...it's late, and I'm rambling!

    Good luck!


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, September 26, 2012 12:26 AM
    Moderator
  • I thought you worked for MS. I'm nearly finished with the install. I usually wait a day after to make sure it's working properly before I activate. I've been using Wise Registry Cleaner on 32-bit for several years without trouble. I'm not sure if that may have caused this on 64-bit. I've run across several other programs that have caused conflicts. Moving to 64-bit has been a new learning experience.
    Thursday, September 27, 2012 12:20 AM
  • There is NO SUCH THING as a safe registry cleaner. They are all snake-oil products and WILL break your system sooner or later - as you have just found out.

    Wise is no better than any of the others - and unless it's constantly updated can be a lot worse (and I have no idea how often they actually bother with updates)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, September 27, 2012 7:14 AM
    Moderator