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Price List in Sales Order and Product in Order product form RRS feed

  • Question

  • Hi All,

    As i remember in previous CRM version, when the price list is selected, the product lookup in Order product form is should follow the price list selected instead of display all product list.

    However i noticed CRM 2011 will display all product list. Any specific setting need to set in CRM?

    Thanks.

    Regards,
    Teh

    Thursday, September 29, 2011 11:06 AM

Answers

  • Hi Teh,

    I ran into the same issue a couple of months ago and after logging a support call with Microsoft, it turned out to be a bug that is introduced by customizing the order product form. See this thread

    The fix is to export an unmanaged solution from a vanilla CRM2011 organization and import in to your affected organization.

    I hope that helps,

    Rob

     


    Microsoft Certified Technology Specialist (CRM) GAP Consulting Ltd Microsoft Community Contributor Award 2011
    Sunday, October 2, 2011 4:36 PM
    Answerer

All replies

  • Hi Teh,

    I ran into the same issue a couple of months ago and after logging a support call with Microsoft, it turned out to be a bug that is introduced by customizing the order product form. See this thread

    The fix is to export an unmanaged solution from a vanilla CRM2011 organization and import in to your affected organization.

    I hope that helps,

    Rob

     


    Microsoft Certified Technology Specialist (CRM) GAP Consulting Ltd Microsoft Community Contributor Award 2011
    Sunday, October 2, 2011 4:36 PM
    Answerer
  • Hi,

    I had tested, it work after import the original order product from new organization, however once customize again, the issue happened.

    Noticed that there is update roll up 4 available, does this roll up 4 resolve this issue?

    Regards,
    Teh

    Wednesday, November 2, 2011 3:31 AM
  • Hi Teh,

    I believe it does however I haven't tested it by attempting to repeat the customisation that caused the issue originally.

    Rob


    Microsoft Certified Technology Specialist (CRM) GAP Consulting Ltd Microsoft Community Contributor Award 2011
    Wednesday, November 9, 2011 9:17 PM
    Answerer