The site address isn't valid RRS feed

  • Question


    Similar  to other postings in this forum, I am working with a longstanding website, bchydro.com, that cannot be added as a site in Webmaster Tools -- it produces the error "The site address isn't valid".


    The site does appear in the Live Search index when I search on "BC Hydro", so I am confused by the error.


    Please advise,



    Tuesday, January 6, 2009 8:00 PM

All replies

  • Hi Bryan,


    I've added your site to a small list of sites with the same complaint. I'll update this thread as soon as we have more information.


    Thanks for your patience.




    Tuesday, January 6, 2009 11:49 PM
  • Hi Brett


    I've exactly the same issue. I'm not able to submit our website 'www.hindin.co.nz'. I get the the error 'The site address isn't valid'. Could you please advise on how to sort this out?


    Thanks and Regards,


    Tuesday, January 20, 2009 12:19 AM
  • Hi Brett,

    Any update on this item?


    Thursday, January 22, 2009 5:41 PM
  •  My apologies for the delay, but they are still investigating the issue.


    hindin, I will add your site to the list.



    Monday, January 26, 2009 5:09 PM
  • Hi Brett,

    Any progress/updates?

    Monday, February 9, 2009 2:02 AM
  • Unfortunately no. This issue is really spotty and we are having trouble reproing these errors. That said, the test team is still working to fix the issue.

    Program Manager, Live Search Webmaster Tools
    • Marked as answer by Brett Yount Thursday, February 12, 2009 10:29 PM
    • Unmarked as answer by BryanTR Thursday, February 26, 2009 12:13 AM
    Thursday, February 12, 2009 10:29 PM
  • I'm having the same issue with www.tractorfan.nl.

    Here's what I did:

    - I authorized the site a couple of months ago
    - Yesterday it told me it wasn't authorized
    - I checked the XML file and it was unchanged and working
    - Uploaded the XML file again, just to be sure
    - I decided to remove the site, so I could for a revalidation
    - Now I've got the same error as BryanTR
    Thursday, February 19, 2009 8:01 AM
  • Looking for an update on this issue, please. This issue is now seven weeks old.


    Thursday, February 26, 2009 12:16 AM
  • Hi,

    We are still reviewing these issues. I also noticed that some are having problems authenticating their site (i.e the address is valid, you have an authentication code, but it doesn't seem to work) which is a different issue than the subject of this thread.

    Program Manager, Live Search Webmaster Tools
    • Marked as answer by Brett Yount Thursday, February 26, 2009 5:11 PM
    • Unmarked as answer by BryanTR Monday, March 16, 2009 5:15 PM
    Thursday, February 26, 2009 5:11 PM
  • Hi Brett

    I could add my site to Live Search. Thanks for your help:)



    Monday, March 2, 2009 1:02 AM
  • Hi Brett,

    Hopefully this helps you out on this bug. I realized that my site uses a whitespace filter, which when active causes the bug to come up. I assume the crawler has a hard time reading through one long line of source code. Both the Live crawler and Yahoo! crawler fail to parse the lack of whitespace where as Google has no issues. I suggest you enhance the crawler to be able to handle the lack of whitespace if you wish to continue to be competitive with Google.
    Wednesday, March 4, 2009 7:11 AM
  • Hi, checking in for an update on this ticket.

    Any details you can provide would be appreciated.

    BTW, the whitespace filter suggesttion does not appear to affect my URL as my client is does not appear to be using a whitespace filter.


    Monday, March 16, 2009 5:19 PM
  • why i cannot also add dpsi.ph as a site in webmaster tools? Can someone help me?
    Friday, March 20, 2009 4:32 AM
  • Please advise how to escalate this issue.  It is now 4.5 months old and I am now being ignored.

    Monday, April 20, 2009 6:07 PM
  • Seeing the same issue here: trying to add www.gamblingcompliance.com, and am told that this site isnt valid.
    Thursday, May 7, 2009 3:14 PM