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MC IDs conflict RRS feed

  • Question

  • Hi All,

    Recently I have completed 70-693 exam and I got a new MC ID and temporary access code, however I have my old MC ID login which includes all my old certs, I have provided the same hotmail id for new exam which I earlier used for my previous exams. But when I am trying these steps with new MC ID and my hotmail account its opening my profile without asking to enter MC ID and temp access code. My concern is that how should I access the new MC ID profile.

    I have open a ticket with mcphelp@microsoft.com they found that my profiles show different addresses. I need to update my address on the two profiles. how I can access the new MC ID profile to update?????

     

    Access the MCP Member Site and Your Benefits

    1. Log into the MCP Member Site

    You should log into the MCP member site within 90 days of receiving this email.

    •         Click on www.microsoft.com/mcp

    •         Enter your Windows Live ID, MC ID (below), and temporary access code (below)

    •         For assistance, go to http://www.microsoft.com/learning/support/worldsites.asp

    Tuesday, July 31, 2012 8:14 PM

Answers

  • What do you mean by addressess?  Do you mean email address or Home/Work/Postal address?  Either way, you need to ask for both MC ID's to be merged.

    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer

    Jeff Wharton
    MSysDev (C.Sturt), MDbDsgnMgt (C.Sturt), MCT, MCPD, MCSD, MCITP, MCDBA
    Blog: Mr. Wharty's Ramblings
    Twitter: @Mr_Wharty
    MC ID: Microsoft Transcript

    Tuesday, July 31, 2012 11:01 PM
    Moderator

All replies

  • What do you mean by addressess?  Do you mean email address or Home/Work/Postal address?  Either way, you need to ask for both MC ID's to be merged.

    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer

    Jeff Wharton
    MSysDev (C.Sturt), MDbDsgnMgt (C.Sturt), MCT, MCPD, MCSD, MCITP, MCDBA
    Blog: Mr. Wharty's Ramblings
    Twitter: @Mr_Wharty
    MC ID: Microsoft Transcript

    Tuesday, July 31, 2012 11:01 PM
    Moderator
  • Hi,

    I don't know if your question is already answered, but I will mark Jeffs post as answer to close this thread. His suggestion to write an email to the support team will work (I know it from my own experience).

    If your question isn't answered, just come back to this thread.


    Best Regards. When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer. This helps us build a healthy and positive community.

    Saturday, September 1, 2012 12:39 AM
    Answerer