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I can't restore an old backup

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I wiped my computer, and reinstalled Vista. I now want to recover 6 years of photo's from my almost one year of backups with Live One Care. I followed a tip here to create a small backup, and then try to restore 'from a different computer'
When I do this, One Care only see's the new backup, though I can clearly see all the files and folders with Windows Explorer.
I am using a USB external drive, with about 100 GB free.

Bruce D. Meyer

Saturday, February 23, 2008 3:50 AM

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Hello, Bruce.

If you've created the new backup to the external drive, but you aren't able to select the old backup set from within the restore function, I recommend that you contact support as this should work.

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Alternatively, your photos are in the zip files in the old backup set, but I'd not want to extract them manually.

-steve
- Marked as answer by Stephen BootsMVP, Moderator Friday, December 26, 2008 7:34 PM
Monday, February 25, 2008 1:46 AM

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