Convert Opp problem in Outlook Client RRS feed

  • Question

  • I hava a problem for conver opp in outlook client.

    I 'Tracks' an email in my Outlook inbox, and then converts it to an Opportunity. This works fine the first time.

    but if I select a second email then converts this second email to another Opportunity. However, CRM gets confused and uses the previous email instead, it happens sometime.

    Anybady knows how to solve this issue?

    Thursday, July 21, 2011 10:44 PM