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Windows 7 activation RRS feed

  • Question

  • Used to run XP on my laptop have recently upgraded to Windows 7, during activation get error 0xC004C008 and the message BUild 7600 -not genuine.

    Any ideas?

    Dave

    Monday, August 30, 2010 3:35 PM

Answers

  • "peatda" wrote in message news:664b1c6e-afd3-4103-9c9b-d766f5779abc...

     

    OK, pasted it below.

    Just one other thng I had previously installed Windows 7, using the same discs, onto an old laptop that I no loner use. Is this relevant?

    Thanks

    dave

     


    Highly relevant! - try activating by Telephone.  When asked which service you want do NOT reply - this should force an operator to answer, and you can explain your problem to them - make sure that you tell them that the older install is no longer in use (they will block it before issuing you a new code)
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, August 31, 2010 9:30 AM
    Moderator

All replies

  • MS instruction below, it says Vista but is applicable to windows 7, we can't help you without the report

      In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

     

    If you do not have access to the Start Button:

    1)      Login to Vista and click the option that brings up Internet Explorer.

    2)      Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3)      A window will come up asking if you want to “Run” or “Save”, Select “Run”.

    4)      When the program runs, click the “Continue” button, then click the “Copy” button.

    5)      Paste Report into your newly created forum thread.

     

    Monday, August 30, 2010 5:53 PM
  •  

    OK, pasted it below.

    Just one other thng I had previously installed Windows 7, using the same discs, onto an old laptop that I no loner use. Is this relevant?

    Thanks

    dave

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-8Y3HR-TF48Q-KPKPF
    Windows Product Key Hash: 1ftaVrnaY5g2UjfWMmv3sA2bPks=
    Windows Product ID: 00359-112-1281144-85646
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {86CDC0D7-3C66-44E0-BEEF-2C0721BE458B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard Edition 2003 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{86CDC0D7-3C66-44E0-BEEF-2C0721BE458B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KPKPF</PKey><PID>00359-112-1281144-85646</PID><PIDType>5</PIDType><SID>S-1-5-21-2877259352-312834290-1579632479</SID><SYSTEM><Manufacturer>DIXONSXP       </Manufacturer><Model>DIXONSXP                        </Model></SYSTEM><BIOS><Manufacturer>OEM                             </Manufacturer><Version>1.09U</Version><SMBIOSVersion major="2" minor="5"/><Date>20081002000000.000000+000</Date></BIOS><HWID>43B93607018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DSGLTD</OEMID><OEMTableID>DSGVISTA</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>B7964ADCEEA2064</Val><Hash>q6610g5P5xBGJdRyCiL+c9LQQVs=</Hash><Pid>70141-050-0218361-56059</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-112-128114-00-2057-7600.0000-2422010
    Installation ID: 020843039461907874352884732986094723785401544415407821
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: KPKPF
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 4
    Trusted time: 31/08/2010 11:05:30

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:31:2010 15:39
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAIAAAABAAAAAgABAAEAJJQIpy5E2Op6f8SdJN7y6SIZxu8wniqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   INTEL   CRESTLNE
      HPET   INTEL   CRESTLNE
      BOOT   PTLTD   $SBFTBL$
      MCFG   INTEL   CRESTLNE
      SLIC   DSGLTD  DSGVISTA
      SSDT   BrtRef  DD01BRT
      SSDT   BrtRef  DD01BRT
      SSDT   BrtRef  DD01BRT
      SSDT   BrtRef  DD01BRT

     

    Tuesday, August 31, 2010 9:07 AM
  • "peatda" wrote in message news:664b1c6e-afd3-4103-9c9b-d766f5779abc...

     

    OK, pasted it below.

    Just one other thng I had previously installed Windows 7, using the same discs, onto an old laptop that I no loner use. Is this relevant?

    Thanks

    dave

     


    Highly relevant! - try activating by Telephone.  When asked which service you want do NOT reply - this should force an operator to answer, and you can explain your problem to them - make sure that you tell them that the older install is no longer in use (they will block it before issuing you a new code)
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, August 31, 2010 9:30 AM
    Moderator