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Escalation without using Timeout in Workflow RRS feed

  • Question

  • I am curious if there is a method of generating email escalations without using the timeout within workflow.  I have a workflow for order fulfillment using stages and queues- if I create a timeout, even after the first task is closed, it will not move to create the next task until the timeout occurs.

    Is there a way to pass information to a child workflow that can use the wait parameter or something?

    Any feedback is appreciated..
    Austin G. Smith, A+, Net+, MCSA
    Tuesday, February 2, 2010 10:13 PM

Answers

  • Have you tried the parallel wait branch? If any one condition is met the workflow proceeds.

    Leon Tribe

    Want to hear me talk about all things CRM? Check out my blog

    http://leontribe.blogspot.com/

    or hear me tweet @leontribe
    Want to hear me talk about all things CRM? Check out my blog http://leontribe.blogspot.com/ or hear me tweet @leontribe
    Wednesday, February 3, 2010 11:40 AM

All replies

  • you can try to launch the child work before you main workflow's timeout.
    Pass oall the data to the child and if need be you can create a timeout on the child.
    Tiaan van Niekerk http://crmdelacreme.blogspot.com Skype:tiaan.van.niekerk1
    Wednesday, February 3, 2010 3:40 AM
  • I was going to try to do a pipeline for order fulfillment similar to a sales pipeline, via stages in the workflow.. Is there any other methods that can be used besides the time out?
    Austin G. Smith, A+, Net+, MCSA
    Wednesday, February 3, 2010 4:17 AM
  • well w ill use a check and wiat combination in the workflow.
    but if you want to initiate something specific on a certian date etc. then no, unless you maybe launch the child workflow through code and having your code facilitate the timeout function.


    or

    having a sql job flag the records and the workflow checks for the condition to be "true " before continueing.
    Tiaan van Niekerk http://crmdelacreme.blogspot.com Skype:tiaan.van.niekerk1
    Wednesday, February 3, 2010 4:20 AM
  • Have you tried the parallel wait branch? If any one condition is met the workflow proceeds.

    Leon Tribe

    Want to hear me talk about all things CRM? Check out my blog

    http://leontribe.blogspot.com/

    or hear me tweet @leontribe
    Want to hear me talk about all things CRM? Check out my blog http://leontribe.blogspot.com/ or hear me tweet @leontribe
    Wednesday, February 3, 2010 11:40 AM