locked
OGA Tasks and Files OGAVerify.exe

    Question

  • I have 2 problems on several computers since a week. Computers are running Windows XP and Office 2003:

     

    - There are 2 runing tasks, OGADaily and OGALogon which is running a process called OGAVerify.exe

    - Opening an Office Application brings up an addin as macro called OGAAddin.dll

    - There are 3 files in the system32 folder: OGAVerify.exe,  OGAAddin.dll and OGACheckControl.dll

     

    All Office Software is Enterprise Licensed and the MGADIAG.EXE shows me that Windows is Genuine and Office has as validation status: 100 Genuine.

     

    Could someone explain why these tasks show up, why this macro is there and how to bring my systems back to a normal condition.

     

    Thanks in advance,

     

    Wim Pronk

    pronkw@hotmail.com

    Tuesday, April 22, 2008 8:44 AM

Answers

  • Hi Wim,

     

    Thank you for taking the time to work with us, I do appreciate your time and comments.  Would you be able to go to:  http://www.microsoft.com/genuine/selfhelp/ServiceRequest.aspx and open a technical support request?  Doing so will allow us to contact you directly to assist you further. 

     

    After opening the request, please reply back to this post and provide us with your service request # and we'll go from there!

     

    Thanks and I look forward to hearing from you,

    Michelle

     

    Thursday, April 24, 2008 4:11 AM

All replies

  •  

    The files and tasks you reference are part of the Office Genuine Advantage Notification system and are normal.  The files should be signed by Microsoft.

     

    If your Office License condition is somehow corrupted or mis-configured, you could experience issues which may include the inability to access on-line office content or updates and furthemore may be indicative of a counterfeit version of office which may contain spyware, malware, viruses or other malicious content.  The Office Genuine Advantage Notification system does not trigger these conditions or effects, but rather is designed to detect such conditions, inform the user of the issue before they are directly affected by diminished functionality and provide a user friendly interface to diagnose and solve the problems they are having.

     

    If you are having any issues with the behavior of Office, please include the MGADiag.exe report, http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=2170295&SiteID=25, so that we can diagnose your problem and provide solutions.

    Tuesday, April 22, 2008 6:48 PM
  • Paul,

     

    thanks for replying. In the mean time I have found out that this is normal: Normal for Microsoft, not for us though.

     

    Normal companies will have their Enterprise licenses in place (so do we) and do not really appreciate it when all of a sudden 2 tasks are running without knowing exactly what they are doing: It does NOT fit in our security plan and I have this on over 400 computers updated through our WSUS servers without user interaction!.

    Can I delete them? Is OGAVerify.exe really just checking the licenses?

     

    I have problems with the office products: Opening an Office Application brings up an addin as macro called OGAAddin.dll, a part of this so called critical update. Normal procedure is to disable these kind of macros when they come up. This macro does not really care though and will come up every time I start an Office application.

     

    This 'not wanted' update causes me a lot of work, that is not really planned on. Do you understand that I would like to have this update OUT of my systems again? So the question again: What can be done to reverse this?

     

    What will Microsoft do to help?

     

    Wim

    Lead IT Specialist

    Wednesday, April 23, 2008 7:48 AM
  • Hi Wim,

     

    Thank you for taking the time to work with us, I do appreciate your time and comments.  Would you be able to go to:  http://www.microsoft.com/genuine/selfhelp/ServiceRequest.aspx and open a technical support request?  Doing so will allow us to contact you directly to assist you further. 

     

    After opening the request, please reply back to this post and provide us with your service request # and we'll go from there!

     

    Thanks and I look forward to hearing from you,

    Michelle

     

    Thursday, April 24, 2008 4:11 AM
  • I simply have a login script that deletes all tasks and recreates them....but the OGA tasks are deleted in the process and I havent had an issue.

    I do not appreciate the tasks added either. Someone didnt think this one through.
     
    schtasks /delete /TN * /F
    Friday, July 24, 2009 3:22 PM
  • Im not impressed with this activity either.
    Deleting tasks......
    Wednesday, July 29, 2009 8:25 PM
  • I have simply deleted OGALogon and OGADaily tasks from Scheduled Tasks...
    they were scheduled to run on startup and every day... 

    Select: Control Panel, Performance and Maintenance, Scheduled Tasks, and delete the entries for 
    a) OGADaily and 
    b) OGALogon

    Robert...
    Thursday, July 30, 2009 9:23 AM
  • Hi,

    OGAVerify looks like doing a computer report and sending it to "genuine.microsoft.com/reporting/xmlevent.ashx?v=2" without user consent.
    Thing that I think it's included:
    - Windows and Office licences
    - Processor and memory information
    - Hard disks list
    - Peripherals description
    - Computer manufacturer
    Knowing this is not so reassuring...

    Thanks Microsoft
    Sunday, September 13, 2009 3:46 PM
  • My ZoneAlarm Free is picking this up. I've told it to deny access, and remember the setting. I have a genuine Office license, and see no reason for my PC's environment to be forwarded to Microsoft, or anyone else, without my consent. That is a violation of my privacy.
    - paul W7 on: Asus P6T SE i920 | Intel Bad Axe Core 2 Duo | Lenovo X200T
    Friday, November 27, 2009 5:45 AM
  • Hello Paul Szilard,

    The OGA Validation and Notifier Utilities do NOT get installed on your computer without your consent.  You have to agree to a EULA/SLT prompt for these to be installed.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, November 27, 2009 4:23 PM
  • Hello.

    My ZoneAlarm has also been picking this up every morning. The difference with me is, I don't even have MS Office installed on my machine. I never have. I do have Windows XP though. I've instructed ZoneAlarm to deny access too, but I'd love to know why this is trying to forward details of my PC without my consent. I've read that the file is supposedly essential to the operations of Windows? I'm just very suspicious.
    Sunday, January 03, 2010 1:09 AM
  • To Dan at IT Associates,

    I was browsing thru various topics and just now came across your response saying:
    "The OGA Validation and Notifier Utilities do NOT get installed on your computer without your consent. 
    You have to agree to a EULA/SLT prompt for these to be installed."

    So, my question is:  If you don't agree to a EULA/SLT prompt, then does that mean:
    You don't get to install any Windows operating system or software?
    (Yes or No; since the EULA seems to be an "all or none" agreement to Windows products)

    If that's the case, then MicroSoft is essentially saying, according to Paul's (Szilard) viewpoint about "privacy":
    "You must accept 'invasion of privacy to some extent' if you want to use Windows products".

    I'm just trying to understand how this works and exactly what you are trying to tell Paul.

    Thanks.
    Joe G.

    Thursday, February 04, 2010 2:02 AM
  • Hello JoeG314,

    The OGA Notification Utility (KB949810) is distributed and presented to the end user as a Windows Update.  This particular update has an EULA.  If you agree, the update, which is the OGA Notifier, gets installed.  If you Decline the EULA, the OGA update is not installed.

    Both WGA (for XP) and OGA (for all recent Windows) are supplemental to the Windows OS.  If you decline these supplements, you are excluded from enjoying the additional, optional content from Microsoft that is offered as a "perk" to those who accept them.  Rejecting WGA and/or OGA does not hamper your use of Windows and/or Office in any way.  Whether or not Paul considers that an invasion of privacy, I can't say.  But I can say that if you accept the EULA for WGA and/or OGA, it's counter-intuitive to subsequently claim that they are an invasion of privacy---after all, you agreed to install them.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, February 04, 2010 3:08 PM
  • Hello Dan,

    And when you decline the OGA update, aren't you declining every following windows update as well?
    Friday, February 05, 2010 8:37 AM
  • Hello Dan,

    And when you decline the OGA update, aren't you declining every following windows update as well?

    Of course not.  Critical security updates and service packs are still available thru automatic updates, whether WGA and/or OGA have been accepted and installed on a computer or not.

    More detail here:  http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EQGAC
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, February 05, 2010 3:49 PM
  • To Dan at IT Associates,

    I was browsing thru various topics and just now came across your response saying:
    "The OGA Validation and Notifier Utilities do NOT get installed on your computer without your consent. 
    You have to agree to a EULA/SLT prompt for these to be installed."

    So, my question is:  If you don't agree to a EULA/SLT prompt, then does that mean:
    You don't get to install any Windows operating system or software?
    (Yes or No; since the EULA seems to be an "all or none" agreement to Windows products)

    If that's the case, then MicroSoft is essentially saying, according to Paul's (Szilard) viewpoint about "privacy":
    "You must accept 'invasion of privacy to some extent' if you want to use Windows products".

    I'm just trying to understand how this works and exactly what you are trying to tell Paul.

    Thanks.
    Joe G.


    Hi.

    I so agree with you!
    Friday, February 12, 2010 8:43 AM