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Dynamics CRM online: Outlook Integration and calendar synchronizing sharing. RRS feed

  • Question

  • Dear all,

    I already have my exchange being hosted on premise and my users have outlook.

    I am planning for Dynamics CRM Online and  i need some clarifications:

    1. -Does CRM online and exchange on-premise integration possible and does the calendar synchronize, e.g, if i create a task in dynamics crm online, will it appear on the users outlook calendar?

    2. -Is mass mailing possible in CRM online?

    3. -Is there possibility to send personalized email using crm online?

    Grateful if you can help.

    Many thanks

    Regards

    Vinay

    Monday, April 7, 2014 9:53 AM

All replies

  • HI,

    1. -Does CRM online and exchange on-premise integration possible and does the calendar synchronize, e.g, if i create a task in dynamics crm online, will it appear on the users outlook calendar?

    Please visit this post: http://www.powerobjects.com/blog/2012/02/07/sending-meeting-requests-from-microsoft-dynamics-crm-2011/

    2. -Is mass mailing possible in CRM online?

    http://blogs.msdn.com/b/dynamicscrmonline/archive/2009/04/02/mass-email-options-in-microsoft-dynamics-crm-4-0.aspx

    http://blogs.msdn.com/b/crm/archive/2010/02/10/microsoft-dynamics-crm-bulk-email-with-merge-fields-and-pics.aspx

    3. -Is there possibility to send personalized email using crm online?

    https://community.dynamics.com/crm/b/crmpowerobjects/archive/2012/09/17/personalize-bulk-email-with-crm-2011-information.aspx

    Bye


    Alessandro Graps

    Monday, April 7, 2014 10:05 AM