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Some Updates were not configured - Code 80070020 RRS feed

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    trying to do todays ne w Mesh Update on Vista Business SP1 and continually get the message - "Some Updates were not configured" and an error code of 80070020. I do have UAC turned on but I did try the update with UAC turned off and still the same error. The result is that Live Mesh continually says that it is starting but never completes the starting ????

    Any advice most appreciated !!

    Mike
    Thursday, October 30, 2008 11:07 PM

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    Maikins said:

    Thanks TriadX1...tried this but now when I try and login I get
    "Unable to sign in to Live Mesh"
    Request to MOE failed with Status code: 500 Internal server error

    And I cannot login to Live Mesh via the web either...



    Hi,

    This should now be resolved.  Details here.

    Thank,

    Ben.
    Friday, November 14, 2008 9:31 PM

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    Maikins,

    Can you please send us your logs:  Start, All Programs, Live Mesh, Collect Live Mesh Logs.  It will put a LiveMeshLogs.cab on your desktop. 

    Once you have them, please email them to LMPrev@microsoft.com with your information above.

    thanks!

    -Ken

    Thursday, October 30, 2008 11:33 PM
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    Many thanks...have collected the files and emailed them...look forward to any assistance you can provide
    MikeA
    Thursday, October 30, 2008 11:55 PM
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    Maikins - that sounds striking similar to the error I was getting (I didn't record the exact error code).  I exited Live Mesh (right click->exit) and then went and restarted it and the update then succeeded - maybe something to try.

    Bryan
    Friday, October 31, 2008 12:26 AM
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    Yep the error your seeing is a file is locked in use and the update couldn't complete.  Sometimes exiting and restarting is enough to get the file unlocked so the update completes next time through successfully.

    We're looking into the root cause of the problem though so it has a fix other then, "restart and try again" :)
    • Marked as answer by kensm [msft] Friday, October 31, 2008 1:39 AM
    • Unmarked as answer by Ben [Live Mesh] Friday, October 31, 2008 2:42 AM
    Friday, October 31, 2008 1:38 AM
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    Tried the shutdown and re-install option and still had the same problem? Any further suggestions?

    regards
    MikeA
    Friday, October 31, 2008 2:38 AM
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    Maikins said:

    Tried the shutdown and re-install option and still had the same problem? Any further suggestions?

    regards
    MikeA


    Same issue here both of My Vista PC's.  One is 32bit, other 64bit.

    Had virus software disabled, rebooted, same thing.
    Brad Sando
    Friday, October 31, 2008 6:30 AM
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    I ended up downloading the setup (add a device from live desktop) and used the /repair switch.  Worked perfectly on both PCs.

    Open a command prompt at the location of the LiveMesh.exe, and type LiveMesh.exe /repair
    Brad Sando
    • Proposed as answer by TriadX1 Saturday, November 1, 2008 5:54 AM
    Friday, October 31, 2008 7:36 AM
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    Thanks TriadX1...tried this but now when I try and login I get
    "Unable to sign in to Live Mesh"
    Request to MOE failed with Status code: 500 Internal server error

    And I cannot login to Live Mesh via the web either...

    Friday, October 31, 2008 9:52 PM
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    Hi Mike,

    Sorry you've run into another problem.  We're currently investigating a number of reports of Error 500.  We'll let you know as soon as we learn anything new.

    Thanks,

    Ben.
    Friday, October 31, 2008 10:14 PM
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    I have the same problem (error 80070020). I can't download the software manually to try to workaround, as the mesh.com server seems to be offline.
    Saturday, November 1, 2008 5:41 AM
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    Maikins said:

    Thanks TriadX1...tried this but now when I try and login I get
    "Unable to sign in to Live Mesh"
    Request to MOE failed with Status code: 500 Internal server error

    And I cannot login to Live Mesh via the web either...



    Hi,

    This should now be resolved.  Details here.

    Thank,

    Ben.
    Friday, November 14, 2008 9:31 PM
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    TriadX1 said:

    I ended up downloading the setup (add a device from live desktop) and used the /repair switch.  Worked perfectly on both PCs.

    Open a command prompt at the location of the LiveMesh.exe, and type LiveMesh.exe /repair

    Brad Sando



     Worked for me (from a NON-elevated command prompt). Thanks!
    Friday, November 14, 2008 10:46 PM