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Reporting Error in CRM 2013 Online RRS feed

  • Question

  • Hi Friends,

    Recently my online MS CRM 2011 got migrated to CRM 2013. My issue is salesperson role cannot run any report but  System Administrator can run reports. While try to run a report from salesperson role i am getting the below error.


    Reporting Error

    Error Occurred while getting the data source contents for the report.

    Error Details: Error occurred while getting the data source contents.


    Thanks and Regards

    Kathiravan Sathasivam



    kathiravan sathasivam

    Tuesday, December 10, 2013 7:18 AM

All replies

  • Hi,

    Is your CRM online 365 ???

    I have faced same situation with report server in online CRM, now its resolved.....!! 

    IF your CRM is online 365 then you can go for support from MS with free of charge.

    Thank's 


    Vinay Kumar.


    Tuesday, December 10, 2013 9:01 AM
  • Hi Vinay,

    Thanks for your reply. No, My MS CRM 2013 is not Office 365. 

    Thanks and Regards

    Kathiravan Sathasivam


    kathiravan sathasivam

    Tuesday, December 10, 2013 9:04 AM
  • Hi Kathiravan,

    This issue is from SOL reporting Server by online. you can contact MS support for assistance !!

    If this is on premise CRM then we can handle this with it self.

    Hope you understand what i mean. 

    Thank's


    Vinay Kumar.


    Tuesday, December 10, 2013 10:52 AM