Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Installing Customer Portal - Issue in importing solution to CRM 2013 RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    Dears,

    we have CRM 2013 for our company and I’m trying to install the Customer Portal but I’m facing the below error when I try to import the solution MicrosoftXrmCustomerPortal_managed.zip file , I think the solution exported from 2011 version, so do you know what should I do to resolve this issue please? Any help will be appreciated

    Best regards,

    Wednesday, April 29, 2015 9:09 AM

All replies

  • Question
    Sign in to vote
    1
    Sign in to vote
    As it's a managed solution (based on the file name), you'll need to get a copy of this solution from the original source that is for the correct Crm version

    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

    Wednesday, April 29, 2015 11:27 AM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi David,

    Thank you for your reply, this solution (Customer Portal) is from Microsoft Dynamics Labs and I couldn't find any other file for the solution, do you have any idea about this or the CRM Customer Portal in general?

    Thanks again,

    Wednesday, April 29, 2015 1:41 PM