Installing Customer Portal - Issue in importing solution to CRM 2013 RRS feed

  • Question

  • Dears,

    we have CRM 2013 for our company and I’m trying to install the Customer Portal but I’m facing the below error when I try to import the solution MicrosoftXrmCustomerPortal_managed.zip file , I think the solution exported from 2011 version, so do you know what should I do to resolve this issue please? Any help will be appreciated

    Best regards,

    Wednesday, April 29, 2015 9:09 AM

All replies

  • As it's a managed solution (based on the file name), you'll need to get a copy of this solution from the original source that is for the correct Crm version

    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

    Wednesday, April 29, 2015 11:27 AM
  • Hi David,

    Thank you for your reply, this solution (Customer Portal) is from Microsoft Dynamics Labs and I couldn't find any other file for the solution, do you have any idea about this or the CRM Customer Portal in general?

    Thanks again,

    Wednesday, April 29, 2015 1:41 PM