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Trying to activate Windows Live One Care on my new hard drive. Old hard drive crashed. I started a new subscription in Jan 09. RRS feed

  • Question

  • Tried to activate Windows Live One Care but it tells me that my subscription has expired.  This is a new hard drive as our old hard drive crashed.  I know that I renewed the subscription in Jan 09.  I get a message "8059".  Please help me get the correct license # for my account.  We are using XP home.
    Thursday, May 7, 2009 10:34 PM

Answers

  • To activate do not re-enter the product key. Open One Care, select "Subscribe" and when asked for a Live ID enter the Live ID and password associated with your subscription and One Care will activate.


    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
    Thursday, May 7, 2009 10:44 PM
    Moderator

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