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Where are my programs? RRS feed

  • Question

  • Just installed live one yesterday.  It was scheduled to perform a tune up last night, which it just completed.  When I turned the computer on, all my desktop icons and programs have disappeared.  When I search "all programs, MS Word, Excel, Adobe etc. are not there. HELP!!!!

    Monday, August 25, 2008 3:49 PM

Answers

  • Try rebooting the PC. It sounds like your Windows User profile was locked at boot and you have the default profile loaded. If you boot directly into Windows without a password, this would be transparent to you until you see that everything appears to be gone.

    If that does not resolve it, please contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    I'm moving this to the Tune-up topic folder.

    -steve

    Monday, August 25, 2008 6:30 PM
    Moderator