Product Code Key Issue RRS feed

  • Question

  • When I type my product key, MS Office '03 doesn't activate Word. Sometimes I am able to dance around this by inserting cd. Right now it won't respond to the key, even with the cd inserted.


    It's also saying a dialog box is open when there isn't. Anybody know what's going on?



    Wednesday, June 4, 2008 9:07 PM


  • Hello MiMiler',


     Would you go the Office Genuine Advantage Validation Issues (Office) forum, create a new thread and re-explain the issue as well as post a Diagnostic Report.


      To generate a Diagnostic Report, download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button, then paste the report the new thread.


    Thank you,

    Darin Smith

    WGA Forum Manager

    Wednesday, June 4, 2008 10:37 PM