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Mail always go to draft status when trigger mail from plugin RRS feed

  • Question

  • Hi,

    I have created one plugin for find out the closed case in the CRM. I need trigger the email to customer while their case is closed.

    I have used below code for that. I will trigger the mail correctly but the mail was save as draft by default. What can do I need the mail send without saving as draft

     string ownerId = "8bf52f05-8f13-e311-a612-00155d00ee04";
     Guid ownid = new Guid(ownerId);
     Guid custId = new Guid("a8f2037f-9814-e311-a612-00155d00ee04");
     Guid accid = new Guid("0c1ddfe7-9c13-e311-a612-00155d00ee04");
     Entity fromParty = new Entity("activityparty");
    fromParty["partyid"] = new EntityReference("systemuser", ownid);
    Entity toParty = new Entity("activityparty");
    toParty["partyid"] = new EntityReference("contact", custId);
    Entity Email = new Entity("email");
    Email.Attributes["from"] = new Entity[] { fromParty };
     Email.Attributes["to"] = new Entity[] { toParty };
    Email.Attributes["subject"] = "Your Case have closed";
    Email.Attributes["regardingobjectid"] = new EntityReference("account", accid);
    Email.Attributes["description"] = "subject";
    Email.Attributes["ownerid"] = new EntityReference("systemuser", ownid);
    Guid EmailId = service.Create(Email);
    SendEmailRequest req = new SendEmailRequest();
    req.EmailId = EmailId;
    req.IssueSend = true;
    req.TrackingToken = "";
    SendEmailResponse res = (SendEmailResponse)service.Execute(req);
                                               


    Ravin Singh D

    Wednesday, September 4, 2013 8:59 AM

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