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Windows Validation, Really Annoying

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For some reason microsoft thinks my vista is not a genuine version. It is.. this is the part which is annoying. And I keep getting an error which says:

you may be a victim of software counterfeiting: to use all microsoft windows features, such as the windows aero colour scheme and its associated visual elements; get the latest updates; and recieve product support, your copy of microsoft windows must be validated as genuine

and i go to resolve it, by validating my copy, and i get this:

This copy of Windows did not pass genuine validation. Either an unauthorized change was made to your Windows license or a software program installed on this computer is not currently compatible with Windows Vista

Obviously now I dont know what to do? I mean i cant even access control panel, nothing comes up. I cant even play games anymore. I tried the solutions they gave me, but they dont work.

thanks

Saturday, November 10, 2007 11:37 PM

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Hi Sucram,

That Software Licensing Service is required to be running, to be able to Validate Vista and the fact that you can't get it started suggests that there may be a bigger issue that will probaby be too complicated to work out on the forums. I suggest opening a (no cost) WGA Support Request at http://go.microsoft.com/fwlink/?linkid=52029

Thank you,
Darin Smith
WGA Forum Manager

Thursday, November 15, 2007 10:22 PM

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How to Peform a Windows Vista Startup Repair:

http://windowshelp.microsoft.com/Windows/en-US/Help/5c59f8c1-b0d1-4f1a-af55-74f3922f3f351033.mspx

Sunday, November 11, 2007 10:21 PM

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Thanks for the help... but that didnt work. I tried doing that, started to do it... then it just goes back to the menu where i choose wether i do system repair and system restore etc. I restarted my computer.. and nothing changes.

Sunday, November 11, 2007 11:35 PM
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Same problem for me. Does not work.

Monday, November 12, 2007 10:36 AM
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Hello sucram,

In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.

If you do not have access to the Start Button:

1) Login to Vista and Click the option that brings up Internet Explorer.

2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

3) A window will come up asking if you want to Run or Save, Select Run

4) When the program runs, Click the Continue button, then click the Copy button.

5) Return to this thread by Typing: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=2392220&SiteID=25 into the browser address bar.

6) In a reply post, Paste the Diagnostic Report.

Chris Klemmetvold: Please create your own forum thread and post a full description of your issue and include a Diagnostic Report. I only troubleshoot one issue per thread.

Thank you,
Darin Smith
WGA Forum Manager

Monday, November 12, 2007 8:02 PM
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Heres my diagnostic report.

Diagnostic Report (1.7.0066.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0x80070426
Cached Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
Windows Product ID: 89578-OEM-7332157-00204
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
CSVLK Server: N/A
CSVLK PID: N/A
ID: {BA248380-1DC0-4334-9ED1-816CB5CC7F33}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.070627-1500
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2989-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BA248380-1DC0-4334-9ED1-816CB5CC7F33}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-56773498-881543549-1840756112</SID><SYSTEM><Manufacturer>Dell Inc. </Manufacturer><Model>Dell DM061 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc. </Manufacturer><Version>2.1.2 </Version><SMBIOSVersion major="2" minor="3"/><Date>20061201000000.000000+000</Date></BIOS><HWID>8B313507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>B8K </OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57469</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Wednesday, November 14, 2007 2:15 AM
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Hi, I don't know why my license is suddenly invalid; I haven't even changed the hardware on my computer and the OS was bought at Fry's Electronics. The problem occurred after doing a Windows Update, fyi. Here's the diagnostic report. Can I just call Microsoft and try to revalidate? Could it be spyware/malware? PLEASE HELP!

Diagnostic Report (1.7.0066.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Online Validation Code: 0xc004d401
Cached Validation Code: N/A, hr = 0xc004d401
Windows Product Key: *****-*****-J2YMT-BKBBC-RXX98
Windows Product Key Hash: B0YiVlmgZtJanvO2x+eA3gdp2jc=
Windows Product ID: 89583-OEM-7304185-41565
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6000.2.00010300.0.0.003
CSVLK Server: N/A
CSVLK PID: N/A
ID: {E526C304-3541-4F5D-B526-233B2465ACCF}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6000.vista_gdr.070828-1515
TTS Error: K:20071113173638030-M:20071113172549588-
Validation Diagnostic:
Resolution Status: N/A

Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2989-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\winhttp.dll[6.0.6000.16386]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E526C304-3541-4F5D-B526-233B2465ACCF}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RXX98</PKey><PID>89583-OEM-7304185-41565</PID><PIDType>3</PIDType><SID>S-1-5-21-672554560-1851310079-609674974</SID><SYSTEM><Manufacturer>ECS</Manufacturer><Model>K8M890M-M</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080013 </Version><SMBIOSVersion major="2" minor="4"/><Date>20060529000000.000000+000</Date></BIOS><HWID>36323507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{913D0409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Standard for Students and Teachers</Name><Ver>10</Ver><Val>1C70A27D5DE37C8</Val><Hash>z83T6RzGpvkQXHzXH2YtjZZKqmU=</Hash><Pid>55866-720-3133164-17154</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults>

Spsys.log Content: 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

Wednesday, November 14, 2007 5:22 AM
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Hi sucram,

If appears that your Software Licensing Service has stopped. To restart the service:

If you have acces to the Start button:

1) Click the Start button

2) Type: cmd in the Start Search field

3) At the top the Start window, you will see cmd.exe

4) Right Click cmd.exe and select Run as Administrator

5) Type: net start slsvc

If you do not have access to the Start button:

1) Click the option Access computer with reduced functionality

2) A Browser will open, type: %windir%\system32 into the address field

3) Find the file cmd.exe

4) Right Click on the cmd.exe and select Run as Administrator

5) Type: net start slsvc

Thank you,
Darin Smith
WGA Forum Manager

Wednesday, November 14, 2007 8:59 PM
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Iv tried that before. This is the message I get

The software licensing service is starting

the software licensing service could not be started

a system error has occured

system error 57346 has occured.

the system cannot find the message text for message number 0xe002 in the message file for BASE

Is there nothing else I can do?

Thursday, November 15, 2007 3:49 PM
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Hi Sucram,

That Software Licensing Service is required to be running, to be able to Validate Vista and the fact that you can't get it started suggests that there may be a bigger issue that will probaby be too complicated to work out on the forums. I suggest opening a (no cost) WGA Support Request at http://go.microsoft.com/fwlink/?linkid=52029

Thank you,
Darin Smith
WGA Forum Manager

Thursday, November 15, 2007 10:22 PM
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I clicked that link... done all the stuff, then when I continue it says "error occured"

I know your helping, and I really do appreciate it... but this is just ridiculous.

Saturday, November 17, 2007 2:07 AM
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Tuesday, November 27, 2007 7:47 PM
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Here is my report I just purchased this laptop. Can't use microsoft office word, Why? It if telling me to enter a product code and I never receive a code with this computer.

Diagnostic Report (1.7.0066.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0x80072ee2
Cached Validation Code: 0x0
Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CG
Windows Product Key Hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY=
Windows Product ID: 89572-OEM-7332166-00096
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.002
CSVLK Server: N/A
CSVLK PID: N/A
ID: {79036A9C-E90C-4263-B392-505E3B4F2FA9}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6000.vista_gdr.070828-1515
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 104 Unknown PID
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-152-80070002_7E90FEE8-175-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_B4D0AA8B-818-80070057

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{79036A9C-E90C-4263-B392-505E3B4F2FA9}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CH4CG</PKey><PID>89572-OEM-7332166-00096</PID><PIDType>2</PIDType><SID>S-1-5-21-1379663071-2360397171-3870878286</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1501 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>2.1.0 </Version><SMBIOSVersion major="2" minor="4"/><Date>20061218000000.000000+000</Date></BIOS><HWID>C5303507018400DC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M08 </OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>104</Result><Products><Product GUID="{91CA0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>104</LegitResult><Name>Microsoft Office Small Business Edition 2003</Name><Ver>11</Ver><PidType>0</PidType></Product></Products></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Sunday, December 2, 2007 6:58 PM
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Conversion Information for Office 2007 System Trials: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1844233&SiteID=25

Sunday, December 2, 2007 7:39 PM

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Hey
here is my diagnostic rep. I bought this lap. which had vista preinstalled. After working with it for 1 week or so. I get the msg tht my copy is not valid.

Diagnostic Report (1.7.0066.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Online Validation Code: 0x0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-6QTHK-D79TG-QX426
Windows Product Key Hash: hzsXJ5bEwVhF1A2Zx9waONjf2II=
Windows Product ID: 89572-OEM-7232527-65325
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6000.2.00010300.0.0.002
CSVLK Server: N/A
CSVLK PID: N/A
ID: {5FFD57E8-CA50-48E6-AD9F-F8D51D56C782}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6000.vista_rtm.061101-2205
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2989-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5FFD57E8-CA50-48E6-AD9F-F8D51D56C782}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-QX426</PKey><PID>89572-OEM-7232527-65325</PID><PIDType>8</PIDType><SID>S-1-5-21-2333476897-110559569-803374902</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>LENOVO3000 Y410 </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>05CN31WW(V1.06) </Version><SMBIOSVersion major="2" minor="4"/><Date>20070619000000.000000+000</Date></BIOS><HWID>D0333507018400EA</HWID><UserLCID>4009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01 </OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57365</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Sunday, December 2, 2007 7:58 PM
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Restart your computer two (2) times. You should then see the activation screen after these reboots and be able to activate the machine by entering your Windows Vista Product Key. Afterward, visit http://www.microsoft.com/genuine/ and click on Validate Windows, then restart your computer again.

Sunday, December 2, 2007 9:21 PM

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Sound like you have all the issues i am having and i have done all the things they have been asking you to do....We are not alone...Microsoft screwed up...Its not fair...How are they going to fix this...There has to be a way to deinstall the validation file that have been installed someware on this PC....i did not have thos issue till i did a windows update so something got installed and screwed up....

Let me know if you find anything new...

Limey

Monday, December 3, 2007 11:45 PM
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keep getting mesage saying i need a product key cant access my computer at all heres my Diagnostic Report (1.7.0066.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Online Validation Code: 0xc004c4a8
Cached Validation Code: N/A, hr = 0x80004005
Windows Product Key: *****-*****-X6TMK-C42TJ-Y6D62
Windows Product Key Hash: p1KHAKLKv9kx4DgZ+d6+IcyO/54=
Windows Product ID: 89572-OEM-7231017-86021
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6000.2.00010300.0.0.002
CSVLK Server: N/A
CSVLK PID: N/A
ID: {A0747CCC-D5A5-4F48-859C-5E4FC67CF9E4}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6000.vista_rtm.061101-2205
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2989-80070002

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A0747CCC-D5A5-4F48-859C-5E4FC67CF9E4}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-Y6D62</PKey><PID>89572-OEM-7231017-86021</PID><PIDType>8</PIDType><SID>S-1-5-21-3430950603-344311293-1851538026</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L30</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V2.30 </Version><SMBIOSVersion major="2" minor="4"/><Date>20061225000000.000000+000</Date></BIOS><HWID>5A943907018400DE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSQCI</OEMID><OEMTableID>TOSQCI00</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070

Saturday, December 8, 2007 5:42 PM
0

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I validated windows via the telephone and put in the product key and everything was going fine until it said I needed to validate windows. I put the product key in again and it said it was already in use. I now can't do anything and am getting very frustrated.

Diagnostic Report (1.7.0066.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Online Validation Code: 0xc004c4a8
Cached Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-TTWW4-2822V-KWHWX
Windows Product Key Hash: pv4vYrQ5bnuDS/lAjvwgTOqeCNY=
Windows Product ID: 89578-OEM-7359722-81385
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6000.2.00010300.0.0.003
CSVLK Server: N/A
CSVLK PID: N/A
ID: {86E51BE0-BC8E-45A9-8036-67A40EE44220}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.070828-1515
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 104 Unknown PID
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2989-80070002_77F760FE-152-80070002_7E90FEE8-175-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_B4D0AA8B-818-80070057

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{86E51BE0-BC8E-45A9-8036-67A40EE44220}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KWHWX</PKey><PID>89578-OEM-7359722-81385</PID><PIDType>3</PIDType><SID>S-1-5-21-1907707928-67294442-3355206043</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7207PVG</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080012 </Version><SMBIOSVersion major="2" minor="3"/><Date>20060922000000.000000+000</Date></BIOS><HWID>86313507018400E6</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>104</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>104</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>0</PidType></Product></Products></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Thursday, December 13, 2007 12:21 PM
0

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So far Microsoft has been really helpfull answering my questions and others so you can probably look around on the forum for help. On another note I'd just like to say how stupid this is. If this problem had been my fault I wouldnt be pissed off but everyone here seems to be having the problem because of a windows update...Maybe there should be a warning or something? "This update is designed to increase functionality and security but may screw your whole system up! Use with caution!" I thought updates were supposed to make things better, not give the whole windows community a head ache.

Just my two cents.

If you want to delete this go ahead, I just had to put my mind into writting.

Thursday, December 13, 2007 6:24 PM
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No, I usually only delete Inappropriate and Offensive posts, I don't delete good Feedback.

(I am going to lock this thread, however, because users will get faster and better support if they create their own forum thread for their own issue)

As for the update issue people are experiancing, it's not the update itself that is bad, (it can happen to any updates, really) it's the way in which the update failed. And It really is a rare issue (i've see about 20 on the forums, compared to how may people use Vista).

But even 20 is too many and due (primarily to users in this forum) I was able to isolate the issue and I am currently coordinating an effort to either make this issue even more unlikely or (best case) not happen at all.

Thank you,

Darin Smith

WGA Forum Manager

Thursday, December 13, 2007 10:43 PM

Answered by:

Windows Validation, Really Annoying

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