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Problems connecting to Synology NAS in Windows 10

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I have been try to getting my Synology NAS DS1513+ to connect to a new Dell Desktop Computer running Windows 10 Pro Version 1903. I use the Synology Assistant to both to see the server and then connect to it but I keep getting a "Authentication Failed ErrorCode: 1312"

I also can't map this drive out of "This PC Map a drive" in the file explorer either.

Oddly I can not only map to the NAS on my Surface 4 running Windows 10 Pro Version 1903 but generally when I boot up, the server appears automatically in the File Explorer under my network folder.

Can someone tell if something has changed in Windows 10 that blocks this connection?

I would appreciate any suggestion people might have. Thanks
- Moved by Richard MuellerMVP Thursday, November 7, 2019 9:59 PM Not a TechNet Wiki question
Thursday, November 7, 2019 9:03 PM

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This forum is for questions and discussions about the TechNet Wiki.

You can ask in one of these forums:

https://social.technet.microsoft.com/Forums/en-US/home?forum=win10itprohardware

https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware

or you can ask Dell here:

http://www.dell.com/support/home/us/en/04
Richard Mueller - MVP Enterprise Mobility (Identity and Access)
- Proposed as answer by Dave PatrickMVP Thursday, November 7, 2019 10:21 PM
- Marked as answer by Richard MuellerMVP Thursday, November 14, 2019 12:28 PM
Thursday, November 7, 2019 9:32 PM
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Also try in sinology forums, this one may help.

https://community.synology.com/enu/forum/17/post/107748

Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management

Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.
- Proposed as answer by Just Karl Thursday, November 7, 2019 11:13 PM
- Marked as answer by Richard MuellerMVP Thursday, November 14, 2019 12:28 PM
Thursday, November 7, 2019 10:22 PM

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This forum is for questions and discussions about the TechNet Wiki.

You can ask in one of these forums:

https://social.technet.microsoft.com/Forums/en-US/home?forum=win10itprohardware

https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware

or you can ask Dell here:

http://www.dell.com/support/home/us/en/04
Richard Mueller - MVP Enterprise Mobility (Identity and Access)
- Proposed as answer by Dave PatrickMVP Thursday, November 7, 2019 10:21 PM
- Marked as answer by Richard MuellerMVP Thursday, November 14, 2019 12:28 PM
Thursday, November 7, 2019 9:32 PM
0

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Also try in sinology forums, this one may help.

https://community.synology.com/enu/forum/17/post/107748

Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management

Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.
- Proposed as answer by Just Karl Thursday, November 7, 2019 11:13 PM
- Marked as answer by Richard MuellerMVP Thursday, November 14, 2019 12:28 PM
Thursday, November 7, 2019 10:22 PM