Answered by:
i want change the key (windowds media center)

Question
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Diagnostic Report (1.7.0066.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid Product Key
Validation Code: 8
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-9MT6X-PGKC8-J4JTM
Windows Product Key Hash: W9oNvBRsiyuwnnUS3Z41cRuAWcM=
Windows Product ID: 55034-365-6725323-22312
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010100.2.0.med
CSVLK Server: N/A
CSVLK PID: N/A
ID: {DA4A09A2-6400-48E2-9C51-1FDBF1679F37}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/ANotifications Data-->
Cached Result: 8
File Exists: Yes
Version: 1.7.18.7
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2989-80070002_B4D0AA8B-470-80070002Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DA4A09A2-6400-48E2-9C51-1FDBF1679F37}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010100.2.0.med</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-J4JTM</PKey><PID>55034-365-6725323-22312</PID><PIDType>5</PIDType><SID>S-1-5-21-854245398-1409082233-839522115</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>MXG061 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="4"/><Date>20070402000000.000000+000</Date></BIOS><HWID>B8CA3007018400FA</HWID><UserLCID>3401</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arab Standard Time(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>Friday, January 25, 2008 10:39 PM
Answers
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Hello hanysalah,
The Microsoft product key update tool is not supported under Windows Media Center, in order to install you current copy with a legitimate product key you will need to reinstall the Operating System. Please let me know if you have any further questions.
Thank you,
Matt Prall, MS
WGA Forum ManagerFriday, January 25, 2008 10:59 PM
All replies
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Hello hanysalah,
The Microsoft product key update tool is not supported under Windows Media Center, in order to install you current copy with a legitimate product key you will need to reinstall the Operating System. Please let me know if you have any further questions.
Thank you,
Matt Prall, MS
WGA Forum ManagerFriday, January 25, 2008 10:59 PM -
ok what can i do?
i have the dell xps laptop but i lost the windows media center cd (the media) but i have the key it paste down the laptop
thank you
Friday, January 25, 2008 11:05 PM -
Hello hanysalah,
You will need to contact Dell directly to obtain a replacement recovery CD for your laptop. You can contact their customer service toll free at 800-624-9896. Please let me know if you have any further questions.
Thank you,
Matt Prall, MS
WGA Forum ManagerFriday, January 25, 2008 11:08 PM -
I have seen you make the recommendation several times as far as contacting the manufacturer and it is a bit of a cop out. I am a technician and i recently had a computer in that i was told to wipe clean because a jealous boyfriend put some tracking software on the machine. I wiped the drive and discovered that the cd drive didn't work. So i attempted to reinstall the recovery disks, but i could not get the toshiba to accept the disks due to a DMI issue. I updated the DMI, but it still would not let me run the recovery, so i reinstalled Windows Media Center 2005 from another disk but it included a different key. Of course it will fail the validation test and already has once. When is microsoft going to realize that they just can't pass the buck everytime and they need to allow people to manage their product keys. I have a valid COA on this machine, but because MS is lazy they won't allow me or anyone else to update the key. I feel sorry for my customer as she was duped into buying a lame version of Windows (media center). I suppose it could have been worse. She could have purchased Vista, ugh.
Thursday, June 12, 2008 7:16 AM