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UM Test Phone not working RRS feed

  • Question

  • Hi,
    I am trying to get the UM test phone work (as described in this article). I have followed all the steps mentioned in the article. I tried in two different setups

    1) Setup 1:
          dc01: Windows 2003 with SP2 - the domain controller
          ocs01: Windows 2003 with SP2 - Office communication server 2007
          ex01: Windows 2003 with SP2 - Exchange 2007 with SP1, enterprise edition (with roles like mailbox, UM, hub transport, Client Access)

    I tried running the phone on the exchange server.

    2) Setup 2:
        server1 (IP 192.168.58.30):Windows 2003 with SP2 + the domain controller +  exchange server (roles: mailbox, hub transport, client access)
        server2 (IP 192.168.58.32): exchange server with UM role
       
     I tried running the client on server 1. The UM IP gateway was configured with the IP of server 2.

    Both the setups are in different domain/forest.

    For both the setups, when I open the client, I get this in the logs (server name & IP are different for both, but the messages are same)
     Local SIP URI: sip:caserver-test1.ca.com
    The host IP address is 192.168.58.30


    then I press the numbers 500 (which is the assistant number) through the keypad and then press the green button. Then I get this

     Remote SIP URI: sip:Anonymous@192.168.58.30:5060
    Call State Changed : State = Connecting
    Call State Changed : State = Idle


    and nothing happens. The status that is displayed at the top is "Calling     on server 192.168.58.30"

    Any clues as to what is wrong?

    Thanks & Regards,
    Ashutosh

    Tuesday, February 17, 2009 10:12 AM

All replies

  • For the setup 2, if I run the test phone on server 2, then I get this


     Local SIP URI: sip:ex.ca.com
    The host IP address is 192.168.58.32
     Remote SIP URI: sip:Anonymous@192.168.58.32:5060
    Call State Changed : State = Connecting
    Call State Changed : State = Redirecting
    Call State Changed : State = Idle
    Tuesday, February 17, 2009 10:16 AM