locked
Could a typo affect validation? RRS feed

  • Question

  • Is it possible that I misstyped the product key and this is causing my validation issue?  I have just purchased a copy of XP that was in the wrapper, completly sealed, with a licence attached to the installation card.  if this is a fake its an incredibly good one. 

    is it possible to change the code now?  should I just try and reinstall it? (keeping a close eye on typos?)

    thanks!
    Sunday, October 25, 2009 3:00 AM

Answers

  • Hello cacen,

    Most of the time in this forum, we see posters whose inadvertently purchased counterfeit software takes the form of a counterfeit CD that has the appearance of an OEM license CD, but in reality the CD has Volume Licensing "bits" on it, and the product key is an invalid volume licensing product key.

    Your materials are different.  You have a CD that is trying to look like an OEM CD (it has the wording "For distribution with a new PC, etc, etc"), which came packaged like an OEM licensing kit, but the contents of your CD are retail licensing "bits" and the product key which is printed on the Certificate of Authenticity is an invalid retail product key made by a key generator pirating program.

    Based on what you have described, IMO you should submit your materials to Microsoft to be evaluated as high grade or high quality counterfeits.  If Microsoft judges your materials to be high quality counterfeit materials, you will receive a complimentary replacement under the Genuine Windows Offer.

    In order to participate in the GWO's complimentary replacement program, click on the "Learn More Online" links that the WGA Notifier is showing you.  Look for the link to submit a counterfeit materials report and to participate in the complimenary replacement program.  You'll fill out a report and then will be given an address to which you  send your materials.

    If you decide to participate, when you get your complimentary replacement Windows, please come back here and let us know how long it took.

    Thank You! :-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Wednesday, October 28, 2009 7:43 PM
    Tuesday, October 27, 2009 11:08 PM

All replies

  • Hello cacen,

    Please refer to the link below and run the MGA Diagnostics tool:

     

    http://go.microsoft.com/fwlink/?linkid=52012

     

    You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an “Internet Explorer-Security Warning” dialog box for the “Windows Genuine Advantage Diagnostic Tool”; you must choose to “Run” this tool when prompted.

     

    Once you are presented with the Diagnostics tool choose “Continue” to run the diagnostic report. If the “RESOLVE” button is available after running the diagnostics, please click “RESOLVE” to allow the diagnostic tool to attempt a repair.

     

    1.      After running the MGA Diagnostic tool, click on the “Windows” tab and then click on “Copy”.

    2.      Please return to this post and “Paste” the results here for additional review.

     

    Next, look on the computer itself, in the documentation you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key that may be printed on the CoA.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Sunday, October 25, 2009 3:32 AM
  • Thanks for getting back to me Dan,

    here is the copy fo the diagnostic:


    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-8MMWY-8YKPD-XBPDJ
    Windows Product Key Hash: OIqc9QB7GKOHxGx5unH0If4xN7c=
    Windows Product ID: 76487-011-6332115-22234
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {784BAF6F-7318-4543-86F4-D53FC9C28DCF}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{784BAF6F-7318-4543-86F4-D53FC9C28DCF}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XBPDJ</PKey><PID>76487-011-6332115-22234</PID><PIDType>5</PIDType><SID>S-1-5-21-823518204-1303643608-1801674531</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7267</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V17.7</Version><SMBIOSVersion major="2" minor="5"/><Date>20071129000000.000000+000</Date></BIOS><HWID>8A7137F70184E07A</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 13B2D:GENUINE C&C INC
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    ------------------------
    It is windows XP professional verison 2002
    the license includes the words OEM software
    the licence appears to be identical to the pictures on the how to tell website, with two upc codes, one on each side of the licence, a "string" running through the middle of the licence with our passion written on it.  there are three holes an oval on the left and a "windows logo" shape on the right, with a small regtangular hole in the middle.

    let me know if you need anymore into...thanks!

    Sunday, October 25, 2009 3:27 PM
  • Hello cacen,

    Thank you for your detailed reply.

    Let me clarify---did you purchase your materials in a nice pretty shiny retail box, with a CoA on the boxtop and a shiny folder inside the box, the CD attached to the folder, and the product key printed on a yellow-orange label on the folder---OR----did you purchase your materials as a Windows XP Pro thin User Guide pamphlet shrinkwrapped together with a hologrammed installation CD in a plain white CD sleeve, and the CoA sticker affixed to the outside surface of the shrinkwrap on the backside of the pamphlet?

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Monday, October 26, 2009 12:51 AM
  • Hi again Dan, sorry for the missunderstanding...
    the copy I purchased came from someone who had purchased it brand new in the package but then never used it.  It is almost identical  to the second option you gave (Windows XP Pro thin User Guide pamphlet shrinkwrapped together with a hologrammed installation CD in a plain white CD sleeve, and the CoA sticker affixed to the outside surface of the shrinkwrap on the backside of the pamphlet)  When I received it the COA was directly attached to the back of the pamphlet (NOT on the outside surface of the shrink wrap)



    thanks!
    Monday, October 26, 2009 9:40 PM
  • Hello cacen,

    To confirm, the product key reported by the mgadiag utility is the same as the product key printed on the CoA.

    Please have a close look at the CD that came in the materials you acquired.  Is the hologram on the CD a very thin label affixed to the top surface of the CD, or is it embedded within the plastic of the CD?

    Please insert the CD into a computer and navigate to the \i386 folder.  Locate the setupp.ini file, which is a small text file with two sections.  Please post the contents of the second section of the file.

    Thanks!
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, October 27, 2009 3:54 AM
  • Hi Dan,

    Looking closely at the disc, i think there may be a thin label rather than an imbeded hologram...I take it thats not good news?

    there is the content of the second file as you requested:

    Pid=76487000

    Thanks!
    Tuesday, October 27, 2009 9:56 PM
  • Hello cacen,

    Most of the time in this forum, we see posters whose inadvertently purchased counterfeit software takes the form of a counterfeit CD that has the appearance of an OEM license CD, but in reality the CD has Volume Licensing "bits" on it, and the product key is an invalid volume licensing product key.

    Your materials are different.  You have a CD that is trying to look like an OEM CD (it has the wording "For distribution with a new PC, etc, etc"), which came packaged like an OEM licensing kit, but the contents of your CD are retail licensing "bits" and the product key which is printed on the Certificate of Authenticity is an invalid retail product key made by a key generator pirating program.

    Based on what you have described, IMO you should submit your materials to Microsoft to be evaluated as high grade or high quality counterfeits.  If Microsoft judges your materials to be high quality counterfeit materials, you will receive a complimentary replacement under the Genuine Windows Offer.

    In order to participate in the GWO's complimentary replacement program, click on the "Learn More Online" links that the WGA Notifier is showing you.  Look for the link to submit a counterfeit materials report and to participate in the complimenary replacement program.  You'll fill out a report and then will be given an address to which you  send your materials.

    If you decide to participate, when you get your complimentary replacement Windows, please come back here and let us know how long it took.

    Thank You! :-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Wednesday, October 28, 2009 7:43 PM
    Tuesday, October 27, 2009 11:08 PM