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Passes Diagnostic but stll won't validate RRS feed

  • Question

  • I've done just about everything here. Can someone tell whats wrong by checking this?

     

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-F7D36-QY64G-2P3PY
    Windows Product Key Hash: jccO6km+fvtIxQGivP9awvvnINk=
    Windows Product ID: 76477-OEM-2145432-65108
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: 9853e669-d40b-4285-8d6d-51f959ade721
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 70AFE6BE-116-800401f3_63BB5E84-365-800401f3_E2AD56EA-252-800401f3_16E0B333-57-800401f3_B4D0AA8B-910-800401f3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details:

     

    Sunday, April 22, 2007 3:08 AM

Answers

  • Thank you Darin,

    I managed to repair the problem before your response by installing the Microsoft XML Parser (MSXML) 3.0 Service Pack 7 (SP7). I'm not sure the steps I took now as I went in circles a few times but it did have to do with this dll. I also used the sfcpurge and sfc to reach windows update to get it. All is well and again thank you very much for this fix.

    Bill

    Thursday, April 26, 2007 1:04 AM

All replies

  • Hi stratblast,

     

      I am right in the middle of getting a good fix for you (and others) for this issue. Please stand by and I should have further instructions for you, by tomorrow.

     

     

     

    Thank you,

    Darin Smith

    MGA Forum Program Manager

    --------------------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.

    --------------------------------------------------------

    Monday, April 23, 2007 11:06 PM
  •  Hi stratblast,

     

    We have been testing this issue and I have been able to reproduce the error and then was able to fix it using the below steps. The cause is that the registry entry ‘HKEY_CLASSES_ROOT\MSXML.DOMDocument’ is missing. This is the registry key for MSXML 3.0 and should be there on all Windows XP computers. WGA uses the XML service, on a computer, to be able to validate that computer.

    Please tell us how this works for you.

     

    Fix a:

    1) Click 'Start' button, then 'Run...'

    2) In the Run window, Type: regsvr32 msxml3.dll  <Click OK>
    (Note: This will register the msxml3.dll and the registry entry ‘HKEY_CLASSES_ROOT\MSXML.DOMDocument’ will be generated)

     

    If this does not work, the msxml3.dll may be missing or corrupt. Follow the below steps, in that case:

     

    Fix b:

    1) Go to the Microsoft XML Parser (MSXML) 3.0 Service Pack 7 (SP7) download page at  http://www.microsoft.com/downloads/details.aspx?FamilyID=28494391-052b-42ff-9674-f752bdca9582&DisplayLang=en

    2) From the files available, download “msxml3.msi”

    3) Double click the file and follow the steps to install.

    4) Click 'Start' button, then 'Run...'

    5) In the Run window, Type: regsvr32 msxml3.dll  <Click OK>

     

    Thank you,

    Darin Smith

    MGA Forum Program Manager

    --------------------------------------------------------
    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.

    --------------------------------------------------------

    Wednesday, April 25, 2007 6:15 PM
  • Thank you Darin,

    I managed to repair the problem before your response by installing the Microsoft XML Parser (MSXML) 3.0 Service Pack 7 (SP7). I'm not sure the steps I took now as I went in circles a few times but it did have to do with this dll. I also used the sfcpurge and sfc to reach windows update to get it. All is well and again thank you very much for this fix.

    Bill

    Thursday, April 26, 2007 1:04 AM
  • Hi Stratblast,

     

    Great, that good to hear

     

    Thank you,

    Darin Smith

    MGA Forum Program Manager

    --------------------------------------------------------
    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.

    --------------------------------------------------------

    Thursday, April 26, 2007 6:54 PM