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Valid Vista Home Basic shows invalid after yesterdays update. RRS feed

  • Question

  • I really hate to put all this information on the net, where anyone can access it, but, here goes anyway.

    First off... I've have to reinstall the OS before. I contacted Dell, and Microsoft, and they sent me the disks. I tried about seven different keys with the assistance of Microsoft Support. At some point, we eventually were able get it installed, and has tested at least twenty times as legitimate. Now, all of a sudden, after yesterdays update of Microsoft Security, it shows invalid, and requires reactivation. Here is the info requested on the sticky.

     Malwarebytes' Anti-Malware 1.46
    www.malwarebytes.org

    Database version: 4211

    Windows 6.0.6002 Service Pack 2
    Internet Explorer 8.0.6001.18928

    7/14/2010 7:19:03 PM
    mbam-log-2010-07-14 (19-19-03).txt

    Scan type: Full scan (C:\|D:\|E:\|K:\|O:\|)
    Objects scanned: 385728
    Time elapsed: 2 hour(s), 23 minute(s), 56 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CG
    Windows Product Key Hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY=
    Windows Product ID: 89572-OEM-7332166-00096
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.002
    ID: {BB8E56EA-156D-44BD-B59A-480B6926ACFA}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 9.9.40.1
    Signed By: N/A, hr = 0x800b0100
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: Yes
    Version: N/A, hr = 0x80070715
    WgaTray.exe Signed By: N/A, hr = 0x800b0100
    WgaLogon.dll Signed By: N/A, hr = 0x800b0100

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 1.7.105.35
    OGAExec.exe Signed By: N/A, hr = 0x800b0100
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: N/A, hr = 0x800b0100
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox 3.6 Beta 3\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BB8E56EA-156D-44BD-B59A-480B6926ACFA}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CH4CG</PKey><PID>89572-OEM-7332166-00096</PID><PIDType>2</PIDType><SID>S-1-5-21-3704744867-132723885-1594134094</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 531</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.13</Version><SMBIOSVersion major="2" minor="5"/><Date>20090209000000.000000+000</Date></BIOS><HWID>B9333507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="1.7.105.35"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomeBasic edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89572-00146-321-600096-02-1033-6001.0000-2932009
    Installation ID: 005283320263947324176620043336334112875032343135871462
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: CH4CG
    License Status: Notification
    Notification Reason: 0xC004F032.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OgAAAAIAAwABAAIAAgACAAAAAgABAAEAeqgQYSFuFT+KVFKdkgDucyTZgtny9Hf2xIjnegwyrFbI9A==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    AS09  
      FACP   DELL    AS09  
      HPET   DELL    AS09  
      MCFG   DELL    AS09  
      SLIC   HPQOEM  SLIC-MPC

    Wednesday, July 14, 2010 9:13 PM

Answers

  • "Legitimate Vista User is Pissed at Microsoft" wrote in message news:cf3726cb-e0b3-4237-92ab-f64b80da4a6b...

    I Still have the original case, and coa. I tried using the key on it, both times that I've reinstalled. It would not work, said it was invalid... Something just isnt adding up right for me here. I understand that you think I'm full of it, and trying to get around activation. I wish this was the case... why would I use Vista Home Basic???? lol

    Anyway, I'll see if I can reinstall again with the dell disks, using the original key.

    As for how and why my system was upgraded so much, in stead of starting off with the system I wanted... well.. I still dont have what I want, but, I have a limited amount of cash to spend on it, and I've had to do it over a three year period. I'm mad that the Dell board doesnt allow overclocking, because I love my black edition amd.


    You quite possible will not be able to reinstall using the Dell disks - or if you do manage it, it will probably immediately fail the activation test, and you'll be back where you are at the moment.
    What's the EXACT error message you get when you try and change the product key?

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, July 16, 2010 4:15 AM
    Moderator

All replies

  • "Legitimate Vista User is Pissed at Microsoft" wrote in message news:e60ab7c5-3e64-4c75-b589-93d4d5059872...

    I really hate to put all this information on the net, where anyone can access it, but, here goes anyway.

    First off... I've have to reinstall the OS before. I contacted Dell, and Microsoft, and they sent me the disks. I tried about seven different keys with the assistance of Microsoft Support. At some point, we eventually were able get it installed, and has tested at least twenty times as legitimate. Now, all of a sudden, after yesterdays update of Microsoft Security, it shows invalid, and requires reactivation. Here is the info requested on the sticky.

     Malwarebytes' Anti-Malware 1.46
    www.malwarebytes.org

    Database version: 4211

    Windows 6.0.6002 Service Pack 2
    Internet Explorer 8.0.6001.18928

    7/14/2010 7:19:03 PM
    mbam-log-2010-07-14 (19-19-03).txt

    Scan type: Full scan (C:\|D:\|E:\|K:\|O:\|)
    Objects scanned: 385728
    Time elapsed: 2 hour(s), 23 minute(s), 56 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CG
    Windows Product Key Hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY=
    Windows Product ID: 89572-OEM-7332166-00096
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: N/A, hr = 0x800b0100
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BB8E56EA-156D-44BD-B59A-480B6926ACFA}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CH4CG</PKey><PID>89572-OEM-7332166-00096</PID><PIDType>2</PIDType><SID>S-1-5-21-3704744867-132723885-1594134094</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 531</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.13</Version><SMBIOSVersion major="2" minor="5"/><Date>20090209000000.000000+000</Date

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomeBasic edition
    Description: Windows Operating System - Vista, OEM_SLP channel

    Partial Product Key: CH4CG
    License Status: Notification
    Notification Reason: 0xC004F032.

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    AS09  
      FACP   DELL    AS09  
      HPET   DELL    AS09  
      MCFG   DELL    AS09  
      SLIC   HPQOEM  SLIC-MPC

    Your Dell PC has a version of Windows installed that was intended for an HP computer, not a Dell, although the OEM_SLP Key is the correct one for a Dell.
    Please check the COA Sticker on the back of the PC (or wherever Dell have hidden it)  - What is the licensed version and edition of Windows? (it should be Vista/Home Basic).
    Assuming that it's the correct version, the explanation is almost certainly that if you sent the PC in for repair at some point, it was reinstalled with a pirate copy of Windows rather than the correct one.
    The Key you need to use is the one that's on the COA Sticker - go to System Properties, and at the bottom of the page, use the Change Product Key button, entering the sticker key, and then activate by phone.
     
    HTH
    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, July 15, 2010 1:36 AM
    Moderator
  • I reinstalled it once with the dvd given to me by Dell, then again with the DVD given to me by Microsoft. Both were genuine disks of Vista Home Basic. The keys were given to me by the Microsoft Support Personell. I guess I'll have to call them, and go through all their keys again. Why would they give me an oem HP key, makes no sense to me. Perhaps that is why so many of them didn't work to begin with. I used siw.exe to determine The Windows Product Key, and the Windows Default Product Key. What's the difference between the two, other than they are not the same characters? I've taken everything out of the mini case that dell had it in, and installed in a different case, changed the video card, installed a new processor, new power supply, and a new water cooling system.
    Thursday, July 15, 2010 3:54 AM
  • Hello Legitimate,

    First you need to throw out all of the discs you have except for the one that came from Dell.  The hacked and cracked discs you have been using have installed some sort of wackiness that really generated some strange lines in the mgadiag report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CG
    Windows Product Key Hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY=
    Windows Product ID: 89572-OEM-7332166-00096
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.002
    ID: {BB8E56EA-156D-44BD-B59A-480B6926ACFA}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 9.9.40.1
    Signed By: N/A, hr = 0x800b0100
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: Yes
    Version: N/A, hr = 0x80070715
    WgaTray.exe Signed By: N/A, hr = 0x800b0100
    WgaLogon.dll Signed By: N/A, hr = 0x800b0100

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 1.7.105.35
    OGAExec.exe Signed By: N/A, hr = 0x800b0100
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: N/A, hr = 0x800b0100
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Next, you're going to have to un-hack your BIOS if you ever want to use the Dell installation disc to do an normal installation of Vista HB onto this computer.

    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    AS09  
      FACP   DELL    AS09  
      HPET   DELL    AS09  
      MCFG   DELL    AS09  
      SLIC   HPQOEM  SLIC-MPC

    You're going to have to sanitize that Hewlett-Packard SLIC table and digital certificate out of the BIOS and put back the original Dell SLIC and certificate.

    Once you get that done, a clean installation with the virgin, Dell-supplied reinstallation disc will work just like it's supposed to and you'll once again have a Genuine Vista Home Basic installation.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Proposed as answer by Darin Smith MS Thursday, July 15, 2010 6:01 PM
    Thursday, July 15, 2010 4:15 AM
  • "Legitimate Vista User is Pissed at Microsoft" wrote in message news:7ef00a00-50e0-4733-b3d6-3a6c829387e2...
    I reinstalled it once with the dvd given to me by Dell, then again with the DVD given to me by Microsoft. Both were genuine disks of Vista Home Basic. The keys were given to me by the Microsoft Support Personell. I guess I'll have to call them, and go through all their keys again. Why would they give me an oem HP key, makes no sense to me. Perhaps that is why so many of them didn't work to begin with. I used siw.exe to determine The Windows Product Key, and the Windows Default Product Key. What's the difference between the two, other than they are not the same characters? I've taken everything out of the mini case that dell had it in, and installed in a different case, changed the video card, installed a new processor, new power supply, and a new water cooling system.

    The Key you are using is the correct Dell Key - but the software is from an HP (as I said in my earlier post).
     
    The Default Key is not applicable in your situation - it can't be activated anyhow.
     
    What does the COA sticker have to say about your version of Windows? Have you tried using that key?
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, July 15, 2010 4:18 AM
    Moderator
  • "Legitimate Vista User is Pissed at Microsoft" wrote in message news:7ef00a00-50e0-4733-b3d6-3a6c829387e2...
    I reinstalled it once with the dvd given to me by Dell, then again with the DVD given to me by Microsoft. Both were genuine disks of Vista Home Basic. The keys were given to me by the Microsoft Support Personell. I guess I'll have to call them, and go through all their keys again. Why would they give me an oem HP key, makes no sense to me. Perhaps that is why so many of them didn't work to begin with. I used siw.exe to determine The Windows Product Key, and the Windows Default Product Key. What's the difference between the two, other than they are not the same characters? I've taken everything out of the mini case that dell had it in, and installed in a different case, changed the video card, installed a new processor, new power supply, and a new water cooling system.
    I missed the fact that you'd swapped cases - which means that you probably don't have the original case to look at the COA sticker.
    I really don't understand what the point is, of buying a mid-range PC and then modding the heck out of it? If you wanted a High-performance PC you could have got it cheaper by getting a top-of-the-range model in the first place. As it is, I'm fairly certain that the 'official' view would be that you no longer have a PC which met the license terms for an OEM license.
    I suspect that even if you were to use the Dell disks for a reinstall, you'd end up with a not-genuine message.
    You may be SOL, unless you buy a legal Retail  (or OEM System Builder) pack.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, July 15, 2010 4:26 AM
    Moderator
  • I Still have the original case, and coa. I tried using the key on it, both times that I've reinstalled. It would not work, said it was invalid... Something just isnt adding up right for me here. I understand that you think I'm full of it, and trying to get around activation. I wish this was the case... why would I use Vista Home Basic???? lol

    Anyway, I'll see if I can reinstall again with the dell disks, using the original key.

    As for how and why my system was upgraded so much, in stead of starting off with the system I wanted... well.. I still dont have what I want, but, I have a limited amount of cash to spend on it, and I've had to do it over a three year period. I'm mad that the Dell board doesnt allow overclocking, because I love my black edition amd.

    Thursday, July 15, 2010 10:21 AM
  • "Legitimate Vista User is Pissed at Microsoft" wrote in message news:cf3726cb-e0b3-4237-92ab-f64b80da4a6b...

    I Still have the original case, and coa. I tried using the key on it, both times that I've reinstalled. It would not work, said it was invalid... Something just isnt adding up right for me here. I understand that you think I'm full of it, and trying to get around activation. I wish this was the case... why would I use Vista Home Basic???? lol

    Anyway, I'll see if I can reinstall again with the dell disks, using the original key.

    As for how and why my system was upgraded so much, in stead of starting off with the system I wanted... well.. I still dont have what I want, but, I have a limited amount of cash to spend on it, and I've had to do it over a three year period. I'm mad that the Dell board doesnt allow overclocking, because I love my black edition amd.


    You quite possible will not be able to reinstall using the Dell disks - or if you do manage it, it will probably immediately fail the activation test, and you'll be back where you are at the moment.
    What's the EXACT error message you get when you try and change the product key?

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, July 16, 2010 4:15 AM
    Moderator
  • No reply from Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Wednesday, July 21, 2010 6:40 PM