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Windows Genuine Validation Error RRS feed

  • Question

  • Below is the MGA diagnostic report.  Thanks for any help you can provide!

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-WYTYC-9QMR2-3TDVW
    Windows Product Key Hash: t2Ao+EWrrkHxMixzAsuxx58g6jQ=
    Windows Product ID: 00359-OEM-9801737-12506
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {4D00FDA3-AFA2-4B9F-B7B1-B32D7A19256F}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120305-1505
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4D00FDA3-AFA2-4B9F-B7B1-B32D7A19256F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3TDVW</PKey><PID>00359-OEM-9801737-12506</PID><PIDType>8</PIDType><SID>S-1-5-21-2428493959-3612055696-2149789678</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.        </Manufacturer><Model>UL50Ag              </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>213    </Version><SMBIOSVersion major="2" minor="5"/><Date>20090921000000.000000+000</Date></BIOS><HWID>B6423B07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-017-312506-02-1033-7601.0000-2432012
    Installation ID: 005465052224059261280672058176843075799823625676874640
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3TDVW
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 9/5/2012 8:49:38 AM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x000000000001EFF0
    Event Time Stamp: 8:31:2012 17:09
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppobjs.dll
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Tampered File: %systemroot%\system32\sppwinob.dll
    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Tampered File: %systemroot%\system32\drivers\spsys.sys


    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAIAAAACAAAAAgABAAEA6GEQYbpEKuj0kiT+oNwwgNRfjCFA8kbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   092109  APIC1653
      FACP   092109  FACP1653
      DBGP   092109  DBGP1653
      HPET   092109  OEMHPET
      BOOT   092109  BOOT1653
      MCFG   092109  OEMMCFG
      SLIC   _ASUS_  Notebook
      ECDT   092109  OEMECDT
      OEMB   092109  OEMB1653
      GSCI   092109  GMCHSCI
      SSDT   PmRef  CpuPm

    Wednesday, September 5, 2012 1:52 PM

Answers

  • This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -  

     

    Installing the Intel Rapid Storage Drivers

    try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

     

    Once complete, please reboot twice, then post another MGADiag report.   


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, September 5, 2012 2:19 PM
    Moderator
  • The mismatches suggest that you need to reinstall the Intel Rapid Storage Drivers.  This can be caused by a recent update.

    Download the Intel Rapid Storage Drivers from here:
     
    http://bit.ly/xmcovN
     
     You’ll need the set for the x64 (64-bit) platform on Win7.
     
    Once complete, please reboot twice, then post another MGADiag report.
     
    Good Luck!


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.

    Wednesday, September 5, 2012 2:20 PM
    Answerer

All replies

  • This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -  

     

    Installing the Intel Rapid Storage Drivers

    try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

     

    Once complete, please reboot twice, then post another MGADiag report.   


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, September 5, 2012 2:19 PM
    Moderator
  • The mismatches suggest that you need to reinstall the Intel Rapid Storage Drivers.  This can be caused by a recent update.

    Download the Intel Rapid Storage Drivers from here:
     
    http://bit.ly/xmcovN
     
     You’ll need the set for the x64 (64-bit) platform on Win7.
     
    Once complete, please reboot twice, then post another MGADiag report.
     
    Good Luck!


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.

    Wednesday, September 5, 2012 2:20 PM
    Answerer