locked
Windows 7 - Not Valid - Activation Error 0xC0020012 RRS feed

  • Question

  • Hello.

    My Name is Demonspitfir,

    The other day I was using my computer Perfectly fine and it started running a little slow. Then it started to Overheat and then Crash.
    So I started to limit my Activities down to what I had been perfectly fine with 3 months back. I know for sure that these programs ran at a less PC Intensive Rate. They shouldn't be using Physical Memory over 750k-800k MB total usage across all 3 of the Same Programs Running. Considering this computer has 3-4 gigs total Ram. Well it still would over heat and crash. So I thought it was a fan issue, turns out it looks like a Virus Issue that caused more problems than not. I cannot use Windows Update, Excell, or Microsoft Security Essentials. Literally Anything Microsoft will not run on my computer and everything else runs "Hot".

    Some Interesting Facts.

    I do not know the Files that The Virus could have been or Still is on my Computer or what not. However what the Virus seems to have Done is activate the following issues. In a more organized and Detailed list.

    * - Make an svchost run at 250k MB - with superfetch disabled.
    * - Make Windows Programs not work.
    * - Splash with Activation Errors and Invalid Authenication Errors.
    * - Make Windows Authentication - Error Out.
    * - Can make your computer run at 80+ CPU Usage at all times.
    * - Seems to React when you Try to Get Rid of it.
    * - Activation and Authentication Errors only recently started after I started to worry about trying to get Windows Updates to work and MSE to work and after I did a System Restore.

    Facts about my Computer Usage.

    * - I do not go out to Torrent/Download files except for once in a Blue moon.
    * - I did not go out to Torrent/Download any "Illegal Files" for this apparent Virus to appear.
    * - The Last thing I Downloaded/Installed did not seem to cause any problems.
    * - I do go out to the Ocassional "Illicit" site for Entertainment.
    * - I use this computer for Playing Games and Working on Files/Projects.
    * - I can currently transfer and reset my computer at the cost of a Very Time Inducing Process.
    * - This Virus could have been downloaded and Installed at any point as I cannot trace back to What Events would have been "abnormal" and those that could be "abnormal" don't seem to be likely Virus Candidate actions.


    Things I have done.

    * - Downloaded and Installed and Ran a Trial Version of Malwarebytes - Detected and Deleted Viruses
    * - Ran Microsoft Security Essentials virus scan and was able to Detect and Delete some files.
    * - Encountered Several Errors
    * - Restored my System Back and didn't seem to Change anything about the "Virus".
    * - Ran this Link as Suggested by Someone Else on a Similar Post.
    " go.microsoft.com/fwlink/?linkid=52012 "

    Results

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0xc0000022
    Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
    Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
    Windows Product ID: 00359-OEM-8992687-00095
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {3DC71146-E311-47D5-93E3-D2E99F7D1C4A}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130318-1533
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3DC71146-E311-47D5-93E3-D2E99F7D1C4A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-3791380171-1924505022-668901862</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron N5040</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A03</Version><SMBIOSVersion major="2" minor="6"/><Date>20110822000000.000000+000</Date></BIOS><HWID>ADF93F07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>WN09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
    Error: 0x80070426 
    
    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0001000000000000
    Event Time Stamp: 4:24:2013 01:28
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppsvc
    
    
    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAAACAAAAAgABAAEAeqhO9l6sghzqm0ZKNsPzRkDWlgxcXQ==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			DELL  		WN09    
      FACP			DELL  		WN09   
      HPET			DELL		WN09
      MCFG			DELL		WN09
      SSDT			AMICPU		PROC
      SLIC			DELL  		WN09   
      OSFR			DELL  		M08    
    
    
    

    Please Help When Possible.

    Thursday, April 25, 2013 8:15 AM

Answers

  • You have permissions issues, and possibly registry corruption.

    Please run a full CHKDSK and SFC scan....

     

    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

     

    At the Command prompt, type

     

    CHKDSK C: /R

     

    and hit the Enter key.

    You will be told that the drive is locked,

    and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

     

    The CHKDSK will take a few hours depending on the size of the drive, so be patient!

     

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -

    then run the SFC.

     

    SFC -System File Checker - Instructions

    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

     

    At the Command prompt, type

     

    SFC /SCANNOW

     

    and hit the Enter key

     

    Wait for the scan to finish - make a note of any error messages - and then reboot.

     

     

    Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive Public folder (http://skydrive.live.com ) and post a link to it so that I can take a look.

     

    Post a new MGADiag report with details of any error messages encountered.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, April 27, 2013 7:48 AM
    Moderator

All replies

  • Bumping to get to front page due to posting at an ungodly hour at night.
    Thursday, April 25, 2013 3:04 PM
  • You have permissions issues, and possibly registry corruption.

    Please run a full CHKDSK and SFC scan....

     

    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

     

    At the Command prompt, type

     

    CHKDSK C: /R

     

    and hit the Enter key.

    You will be told that the drive is locked,

    and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

     

    The CHKDSK will take a few hours depending on the size of the drive, so be patient!

     

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -

    then run the SFC.

     

    SFC -System File Checker - Instructions

    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

     

    At the Command prompt, type

     

    SFC /SCANNOW

     

    and hit the Enter key

     

    Wait for the scan to finish - make a note of any error messages - and then reboot.

     

     

    Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive Public folder (http://skydrive.live.com ) and post a link to it so that I can take a look.

     

    Post a new MGADiag report with details of any error messages encountered.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, April 27, 2013 7:48 AM
    Moderator
  • Due to my work and recent issues of being away and forgetfulness I am writing to let you know that at my next Earliest Conveinience I will do these steps.
    Monday, April 29, 2013 5:45 AM
  • No problem - I have enough to keep me over-occupied :)

    Whenever you're ready.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, April 30, 2013 10:12 PM
    Moderator
  • Any progress yet??


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, May 11, 2013 4:01 PM
    Moderator