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Dynamics CRM 4.0 in Multi Domain Enviornment RRS feed

  • Question

  • I have CRM installed into a VM test environment with 2 domain controllers in the following configuration:

    • There are 2 domains in this configuration with a TWO Way trust established between the two domains

    DOMAIN_1 - CRM is installed into this domain, the installation admin login works fine ex. DOM1/firstname.lastname

    DOMAIN_2 - When I add a use to this domain, CRM cannot authenticate this user via this domain ex. DOM2/firstname.lastname


    Any suggestions on how to handle this?
    Monday, November 16, 2009 8:39 PM

Answers

  • Does DOMAIN_2 have AD Domain Level and do you have rights to browse user in DOMAIN_2 ?

    My Dynamics CRM Blog: http://bovoweb.blogspot.com
    Tuesday, November 17, 2009 2:36 PM

All replies

  • Hi,

    Is dom2/firstname.lastname the 'windows logon name(pre-windows 2000)' ?  If not, please try to login with that.

    A cpl other items i'd check:
    --verify your trust is ok
    --verify dns is setup properly and both domains can reach the crm server
    --verify the time is correct on all servers
    Alex Fagundes - www.PowerObjects.com
    Tuesday, November 17, 2009 2:22 PM
  • Does DOMAIN_2 have AD Domain Level and do you have rights to browse user in DOMAIN_2 ?

    My Dynamics CRM Blog: http://bovoweb.blogspot.com
    Tuesday, November 17, 2009 2:36 PM
  • Not sure what you mean with the first sentence however yes the dom2/firstname.lastname  is a login for the network. 

    I'll look into the other items you suggested I have verified I can ping DOM2 from the CRM Server.
    Tuesday, November 17, 2009 2:50 PM